Home Service Specialist

About us

Delta Home Solutions is a small business in North Delta, BC. We are professional, agile, and professional.

Our work environment includes:

• Modern office setting
• Food provided
• Work-from-home days
• Growth opportunities
• Casual work attire
• Regular social events
• Relaxed atmosphere
• On-the-job training
• Company perks
• Flexible working hours
• Safe work environment

Window Cleaning

Gutter Cleaning

House Wash

Roof Wash

Pressure Wash

We are hiring both Technicians / Sales Representatives

Responsibilities:

- Serve as the primary point of contact for customer inquiries and issues

- Analyze customer needs and recommend appropriate solutions

- Collaborate with cross-functional teams to ensure customer satisfaction and problem resolution

- Manage and prioritize multiple customer cases simultaneously

- Document customer interactions and solutions in our QuoteIQ CRM system

```Qualifications```

- Previous experience in a customer service or technical support role

- Physically fit and comfortable with ladders

- Strong analytical and problem-solving skills

- Excellent communication and interpersonal skills

- Ability to effectively manage time and prioritize tasks

- Experience with project management

- Knowledge of account management and market analysis is a plus

We are seeking a highly motivated and detail-oriented individual to join our team as a Service Technician. In this role, you will be responsible for providing technical support and troubleshooting assistance to customers using our financial services software. You will serve as the primary point of contact for customer inquiries, analyze their needs, and recommend appropriate solutions. Additionally, you will collaborate with cross-functional teams to ensure customer satisfaction and document interactions in our CRM system.

To be successful in this role, you should have previous experience in a customer service or technical support role. Strong analytical and problem-solving skills are essential, as well as excellent communication and interpersonal skills. The ability to effectively manage time and prioritize tasks is crucial for handling multiple customer cases simultaneously.

If you are passionate about providing exceptional customer service, have a strong technical aptitude, and enjoy working in a fast-paced environment, we would love to hear from you. Apply today to join our team as a Service Technician!

Job Types: Full-time, Part-time, Permanent, Seasonal

Salary: $160.00-$320.00 per day

Expected hours: 20 – 40 per week

Benefits:

• Casual dress
• Extended health care
• Flexible schedule
• On-site parking
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay
• Overtime pay
• Signing bonus
• Tips

Work Location: In person