Housing Support Worker

Position Title: Housing Support Worker

Posting Type: Internal/External

Program: Housing and Band Property Maintenance

Location: Tyendinaga Mohawk Territory, ON

Position Type: Full Time

Duration: Permanent Position

Posting Closes/Deadline: December 31, 2023, at 11:59 p.m.

Tentative Interview Dates: TBD

Salary Range: Pay Grade Level C ($53,310.40 ~ $57,366.40)

About Us:

Mohawks of the Bay of Quinte (MBQ) is a vibrant First Nation community located on the beautiful shores of the Bay of Quinte. We are located approximately 20 minutes from Belleville, ON and centrally located between Toronto and Ottawa. There are approximately 11,000 registered members with approximately 2200 residing in Tyendinaga. MBQ is an employer that prides itself on diversity and fairness, providing a progressive working environment that fosters culture, positivity, and growth.

Position Summary:

The Housing Support Worker (HSW) is responsible for ongoing relationships with tenants including the rental application intake process, lease renewal, tenant relations and/or support, and explanation of all policies, procedures, and programs.

This position is seen as the primary link between the tenant and the health and social envelope. The HSW will act at times as a case manager to tenants who are identified as having difficulty in payments, and/or identify and provide referral for tenants requiring social/health programming.

Reporting:

This position will report to the Director of Housing and BPM.

Summary of Main Responsibilities:

 Act as Case Manager:

o Receive client referrals and process client intake regarding tenant and homeownership issues – lease violation, rental arrears, emergency repairs

o Provide support, referral to partners, and resources when it comes to mental health concerns such as hoarding, violence, addiction, etc.;

o Develop individual work plans with clients

o Work with the Client, and in collaboration with other Housing and Band Property team members to address the work plan and help promote and maintain a constructive relationship between the Housing Office and the client.

 Internal Postings are for members of MBQ or active employees only

 The tentative interview date(s) are subject to change and are posted for planning purposes only

 MBQ is grateful for all who show interest in our First Nation and take the time to apply, however, only those chosen for an interview will

be contacted

 Late applications will not be considered

 MBQ is an equal opportunity employer, as well, MBQ references Canada’s Aboriginal Employment Preferences Policy

 MBQ is currently conducting interviews via Microsoft Teams and follows all Community Health guidelines as they relate to COVID-19

 Client Support:

o Provide support, education and practical assistance to clients who are homeless or at-risk of homeless with the aim at preventing the cycle of homeless.

 Tenant Relations

o Execute annual lease renewals and administrative follow up.

o Referral for external and internal Health and social service providers

Requirements:

 Community college Diploma from a discipline within the social services envelope

 First Nation Housing Professional designation, or willingness to obtain.

 Minimum one years’ relevant experience; or

 A combination of Education, Experience and Training may be considered

 Experience in a First Nations setting preferred

 Must provide a clear CPIC and VSC (documentation will be required if successful applicant)

 First Aid and CPR an asset (and must be willing to take the training if hired)

 Valid Driver’s License and vehicle

Knowledge, Skills and Abilities:

 Experience with computer programs (i.e. Microsoft Office, email and internet

 Housing or property management experience, an asset

 Good knowledge of provincial legislation and policies that affect Native Housing

 Ability to work as an individual and as part of a team

 Well developed interpersonal, public relations and relationship building skills

 Excellent organizational, time and file management skills

 Ability to maintain strict confidentiality

 Knowledge of Mohawk history, government, culture and language would be an asset

Behavioural Competencies:

 Must be an empathetic and non-judgemental person

 Must maintain strict confidentiality

 Be honest, respectful and trustworthy

 Possess cultural awareness and sensitivity

 Be creative and flexible

 Demonstrate sound work ethic

 Demonstrate keen attention to detail

Application Process:

If you are interested in this opportunity and possess the above list of qualities and requirements, please forward your resume and cover letter via mail, email, fax or in person to:

By Mail: Mohawks of the Bay of Quinte By Fax: 613-396-3627

24 Meadow Drive

Deseronto, ON K0K 1X0 By Email: careers@mbq-tmt.org

ATTN: Careers

 Internal Postings are for members of MBQ or active employees only

 The tentative interview date(s) are subject to change and are posted for planning purposes only

 MBQ is grateful for all who show interest in our First Nation and take the time to apply, however, only those chosen for an interview will

be contacted

 Late applications will not be considered

 MBQ is an equal opportunity employer, as well, MBQ references Canada’s Aboriginal Employment Preferences Policy

 MBQ is currently conducting interviews via Microsoft Teams and follows all Community Health guidelines as they relate to COVID-19

For more information or a detailed job description, please contact Human Resources at (telephone) 613-396-3424 or (email) careers@mbq-tmt.org or to find out more about Mohawks of the Bay of Quinte, please visit our website at www.mbq-tmt.org

Job Types: Permanent, Full-time

Flexible Language Requirement:

• French not required

Ability to commute/relocate:

• Deseronto, ON K0K 1X0: reliably commute or plan to relocate before starting work (required)

Education:

• DCS / DEC (preferred)

Licence/Certification:

• First Aid Certification (preferred)

Work Location: In person