Human Resources and Corporate Services Administrator

Are you motivated to make direct, positive, and integral contributions to a best-practice organization that makes a difference in people’s lives?

The Retirement Homes Regulatory Authority (RHRA) is a self-financing authority independent of government, with the mandate to license and inspect Ontario’s more than 750 retirement homes where over 50,000 seniors live. The RHRA is an agent for positive change, by working with the retirement homes sector to increase the protection, safety, and well-being of our aging population.

The RHRA administers the Retirement Homes Act, 2010, which involves licensing homes, educating licensees, consumers and the public about the standards regulating retirement homes, carrying out inspections of retirement homes, and taking compliance and enforcement action as needed. The RHRA’s guiding principle is that a retirement home should be a place where residents live with dignity, respect, privacy, and autonomy, in security, safety and comfort and can make informed choices about their care options.

The RHRA is seeking candidates for the role of Human Resources and Corporate Services Administrator.  Reporting to the Director, Human Resources, the candidate will be responsible for contributing to the Human Resources function of the RHRA in support of achieving organizational excellence.  The portfolio includes the development and implementation of HR policies and programs including Inclusion, Diversity, Equity, Anti-Racism and Accessibility (IDEAA) programs and services encompassing recruitment and onboarding, employee engagement, employee relations, payroll and benefits administration, performance management, attendance management, health and safety, training and development, and procurement.

The successful candidate will be a solutions-driven and results-oriented professional, with a commitment to customer service with excellence.  In this role you will:

• Prepare the bi-weekly payroll submission with payroll calculations for payouts to outsourced payroll provider and resolve related issues. This includes the preparation, generation and issuance of Records of Employment and the reconciliation, production, and distribution of annual T4 and T2200 statements.
• Perform data entry and maintenance of employee payroll and benefits data.  This includes salary changes, taxes, direct deposits, benefits and other general deductions in the system, and enrolment, employee changes and questions, and termination processing within the benefits plans.
• Support the end-to-end recruitment and on-boarding process for all positions. Develop and prepare orientation plans in consultation with the hiring manager to effectively transition an employee into the organization and/or their new role.
• Coordinate the procurement process.  This includes providing administrative support across the organization for procurement activities (ensuring process is known and adhered to, facilitating RFP/RFS process, coordinating documentation, approval, contract, and payment processes).
• Partner with internal committees - as applicable - to organize events and activities that promote inclusion, diversity, equity, anti-racism, and accessibility; promote a community spirit amongst RHRA employees; and/or promote and advocate for a healthy and safe working environment for employees.
• Support the administration of the organization’s total rewards, performance management, and training and development program, including sourcing relevant development options and managing applicable enrolment processes.
• Support all HR records-keeping and reporting requirement, in paper and electronically, to ensure data integrity, efficient and systematic control of the creation, receipt, maintenance, use, and disposition of records, and to maintain evidence of and information about HR activities and transactions.
• Liaise with building management as required (e.g. temperature control, access cards, maintenance), arrange services from third-party providers (e.g. Iron Mountain secure recycling pickup) and order, receive and ship office supplies as needed.

Minimum Qualifications:

• Bachelor’s degree in Human Resources, business, management, or other relevant discipline. 
• Working knowledge of the ESA, OHSA, AODA and other relevant legislation.
• 3 years of progressive and solid HR generalist experience. 
• Solid experience in preparing payroll and related payroll accounting. Previous experience processing payroll using ADP WFN would be an asset.

Required Competencies

• Demonstrated commitment to the RHRA's core values.
• Strong presentation, written and verbal communication skills, with the ability to clearly and effectively communicate with all levels of employees, managers, peers, vendors and other parties.
• Strong screening and assessment skills to support the recruitment of high-potential and competent employees.
• Effective collaboration and teamwork skills to establish and maintain effective working relationships with others and to accomplish shared goals and objectives.
• Demonstrated ability to be operationally-focused, detail-oriented, well-organized, self-directed and to work well under deadlines and competing priorities.
• Strong analytical skills and logical thinking.
• Strong client service orientation, self-confidence, and tact, with the ability to understand clients’ needs.
• High integrity, discretion, and professionalism, with accountability for confidential-sensitive information, quality, timely and cost-effective results.
• Advanced computer proficiency in ADP’s WFN, Microsoft – Word, Excel, PowerPoint, Outlook, Visio, SharePoint.
• Bilingualism, French and English, written and spoken is not required but would be an asset.

The RHRA offers a great working environment, learning and development opportunities, work-life balance and a competitive compensation and benefits package.

Other Requirements:  Satisfactory Professional and Criminal Reference Checks. Effective February 1, 2024, RHRA is adopting a purposeful hybrid approach to working and it is anticipated that this position will be required to work from the RHRA’s Toronto office at least one day per week. Required office equipment (laptop, headset, softphone) will be provided. Please note that employees of RHRA are strongly encouraged to be double vaccinated with a COVID-19 vaccine approved by Health Canada and to maintain their status as fully vaccinated. RHRA considers individual requests for accommodation by those who cannot be fully vaccinated due to grounds protected under the Human Rights Code.

Interested candidates may submittheir cover letter and resume to careers@rhra.caby January 15, 2024.

RHRA has a diverse workforce and is an equal opportunity employer. We welcome and encourage applications from people with disabilities and accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants; however, only those under consideration will be contacted.