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Job Description
Job Description
What is the opportunity?
RBC Group Advantage is a comprehensive business within RBC Royal Bank that works closely with companies to promote their employees overall financial needs. The RBC Group Advantage team offers a variety of banking and retirement savings products including Group Registered Retirement Savings plan (Group RRSP), Defined Contribution Pension Plan (DCPP), Deferred Profit Sharing Plan (DPSP), Group Tax-Free Savings Account (Group TFSA) and Group Investment Account – Non-registered (GIA). Group Advantage also offers exclusive access to special offers for everyday banking solutions. These products are offered with expert advice and delivered in the convenience of the workplace or virtually. RBC Group Advantage (GA) is looking to hire a Defined Contribution Pension Plan (DCPP) Implementation Specialist. As a DCPP Implementation Specialist, you will act as a subject matter expert and consultant to support the end-to end Sponsor (employer) onboarding to a RBC administered Defined Contribution Pension Plan.
What will you do?
Strategic Planning and Plan Set Up – Subject matter expert for DCPP product and the implementation process:
Sponsor Onboarding: You act as the primary owner and lead for the end to end Sponsor onboarding process.
Plan Documentation: Act as an Advisor to both the Group Advantage sales team and the plan Sponsor in designing plan structure.
System Set-Up: You ensure the accurate set-up of the plan on the CRM platform and on Sponsor’s portal (record keeping, reporting, Sponsor access to manage member participation and remit payroll contributions).
Stakeholder Management – You coordinate all partners involved in the plan implementation and transfer process:
Key OFI (Other Financial Institutions) Contact: Act as primary RBC liaison with OFI to negotiate and coordinate the end to end plan transfer process.
Internal Partner Coordination: Inform partners of upcoming launches (GFAs, GAA, Service center), work with partners to ensure capacity and support is available for upcoming launches (GFA’s, Service Centre, BUCK, MyAdvisor, Workplace team)
Project Management and Support – You coordinate and track all aspects of the successful end to end implementation process:
Demographic File Preparation: Ensure the data is complete and accurate and consolidated into the BUCK template
Transfer Preparation and Execution - Negotiate transfer terms with OFI, execute necessary transfer communications
Member Onboarding Support - Provide local Member Support teams with any documentation or support they need, support the sponsor, create required Member communications (support email, Member Booklet)
Registration - Create & collect registration docs to file with regulators, work with Sponsor to sign documents, create registration package and assist Sponsor in understanding their filing requirements (mail, online portal, costs)
Member Communications - create member (employee) communications to be distributed at various times during the onboarding process and files with regulators
Legal Documentation – create and draft legal plan documents required for regulatory purposes
What do you need to succeed:
Must-have
Experience in Group Retirement and Savings Industry
Strong knowledge of Group Savings plans and operational/process knowledge of plan set up processes and how interbank/OFI/Life Co. transfers work
Project management mind-set with ability to facilitate and manage multiple tasks in a high paced environment
High level of proficiency in written and oral communication skills as well as attention to detail
Organized and strong interpersonal skills
Nice-to-have
Post-secondary education
RPA designation
Experience dealing with Pension Plan regulatory bodies
What’s in it for you?
A comprehensive Total Rewards Program including bonuses and flexible benefits
Opportunity to collaborate with other business segments within the bank
Competitive compensation
Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
Flexible work/life balance
Working with a dynamic, high performing and engaging team committed to achieving superior result
Job Skills
Building Talent, Critical Thinking, Inspiring, Long Term Planning
*Please note this role is remote *
Job Skills
Building Talent, Critical Thinking, Inspiring, Long Term PlanningAdditional Job Details
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