Inside Sales Advisor, Call Center
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Tesla See more Vancouver, BC Full-time Customer Service
Job description Communicate with current and prospective customers via chat, email, and SMS to guide and prepare them for a vehicle purchase Receive inbound leads to assess the prospect's needs, qualify the opportunity, and schedule the test drive experience Use a consultative approach to influence customer purchase and adhering to the Tesla mission, business model, and brand Develop and maintain a sales pipeline achieving both personal and group monthly metrics in conjunction with the Field Sales Teams Provide feedback and recommendations based on direct experiences with potential customers Maintain customer relationships from the initial interaction up until delivery day Request 1-3 years of inside sales experience or bachelor's degree preferred Evidence of exceptional ability Strong relationship management skills and the ability to explain complex technical concepts Proven track record to meet or exceed individual and team targets Positive and energetic over-the-phone communication, excellent listening skills, strong writing skills, and grammatical proficiency Proficient with standard corporate productivity tools (email, voicemail, MS Office, internet navigation, CRM applications) Must have a valid driver’s license in country of employment Refer code: 2051365. Tesla - The previous day - 2024-01-22 01:14
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