Inside Sales Representative / Warehouse Associate

Foundation Building Materials (FBM) is now seeking an experienced, qualified Inside Sales Representative/Warehouse Associate to sell building materials to contractors and retail customers in the Calgary, Alberta area.

Got Sales Skills?

Inside Sales Professionals are a talented group of individuals that can discover sales opportunities on a consultative basis and able turn leads into new customers. The Inside Sales Professional will play a key role in expanding our sales activities to support our fast-growing business. This position requires that the individual primarily handle the front counter sales focusing on customer relationship, managing sales of the company’s products and services, tracking, investigating, and reporting sales information providing customer service while interfacing with external vendors.

This role is a hybrid between Inside Salesand Warehouse and will include helping to organize the warehouse operations of receiving and moving products within the warehouse.

At FBM we believe in doing business with integrity and being the company of choice for both our customers and our team.

Come build your career at an exciting and growing organization within the building materials industry!

Inside Sales Representative Essential Functions/Qualifications:

· Professional and courteous ongoing contact with customers before, during and after a sale.

· Code and input customer orders, pricing information and additional data into the computer system

· Provide excellent customer support through knowledge of our products and their applications

· Assist walk-in customers

· Handle and resolve customer issues

· Assist Outside Sales Representatives as needed

· Maintain effective communication with customers, management, and Outside Sales Representatives

· Focus on securing the profitable sales opportunity with each customer through excellent selling, service and problem-solving

· Maintain stock levels on the sales floor and in the stockroom

· Operate and balance cash register daily

· As needed, initiate telephone calls to customers to generate sales

· Respond swiftly and courteously to customer complaints or inquiries

· When required, participate in monthly and/or annual physical inventories

Support our company values in the stated areas of Safety, Customer Focus, Teamwork, Integrity, and being the company of choice for both employees and customers

· Able to work 40-44 hours per week

· Other duties may be assigned

· After receipt of conditional offer of employment, must be able to pass drug screen and background check.

Warehouse Associate Essential Functions/Qualifications:

· Receive, organize, and move incoming materials and load outgoing materials.

· Maintain packing specifications, and make suitable skids/pallets, etc.

· Operate forklift and other company vehicles and equipment as trained and instructed.

· Attend and participate in all required company training programs.

· Maintain the appearance of the warehouse in a safe and orderly manner.

· Conform to all company policies and procedures, and OHS regulations.

· Ability to lift up to 50lbs.

· Building supply warehouse experience strongly preferred.

Skills:

· High school diploma or equivalent required

· 2+ years Inside Sales experience (incoming call preferred)

· Excellent verbal communication skills and telephone manner

· Ability to focus on different tasks and use time efficiently to achieve desired outcomes.

· Familiarity with Windows operating systems

FBM Benefits:

· A friendly and supportive work environment

· Competitive pay and incentives

· Well-maintained equipment

· Excellent benefits including: Medical, Dental and Vision plans, RRSP match program

· Career growth opportunities

About Foundation Building Materials

Foundation Building Materials (FBM) is a leading North American distributor of building materials focused on meeting and exceeding the needs of local construction trades with best-in-class products and services. Based in California, FBM has more than 5,000 employees in more than 270 locations the U.S. and Canada. FBM’s core values – safety first, a focus on customers and team members, honesty and integrity – form the foundation for an outstanding customer experience that is recognized across the industry.

FBM promotes an equal employment opportunity workplace with respect to all categories protected under applicable Provincial and Federal law.

Job Types: Full-time, Permanent

Salary: $22.00-$26.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Forklift: 2 years (preferred)
• Warehouse: 2 years (required)
• sales: 3 years (preferred)

Language:

• Fluent English (required)

Ability to Commute:

• Calgary, AB T2B 3S8 (required)

Work Location: In person