Inside Sales/Estimator

Are you an individual who enjoys working in a fast-paced, collaborative environment? Are you seeking a new challenge? Our client Nuvo Iron located in Bolton, ON has been in operation for over 20 years and is seeking an experienced Inside Sales/Estimator, responsible for providing exceptional client service and being a subject matter expert on product lines offered by the company. Developing strong relationships with suppliers and vendors while ensuring overall satisfaction with the level of service provided will make you successful in this role.

Reporting to the Sales Lead, you will be responsible for, but not limited to:

Customer Service:

· Interact with new/existing customers answering questions on pricing, quotes, deliveries, stock availability, product features, retail locations, product mix, and from company website

· Communicate effectively with customers regarding order details, pricing, status, and challenges

· Provide troubleshooting for product installation, and technical support

· Source out non-company products, ensuring accurate pricing information is quoted externally and captured on purchase orders for customer order

· Handle all customer service inquiries and interactions until resolution

· Stay abreast of all new production offerings

· Act as resource for the Outside Sales Representatives

Order Management:

· Accept requests from customers while monitoring stock levels when placing the order

· Convert purchase order information and pricing into SAP and provide to procurement

· Prepare quotes/estimates for customers based on incoming requests

· Maintain databases with documentation for purchase orders and shipments made to customers

· Business development activities, including cold calling and following up on previous estimates

To be successful in this role, you will possess:

· 3+ years in Customer Service/Sales, ideally within the fencing industry

· Post-Secondary Education in Business Administration is an asset

· Basic knowledge of reading product blueprints

· Proficient in Microsoft Office Suite with strong computer skills

· Experience using SAP is an asset

· Strong math skills

· Proven ability to cultivate and maintain relationships with customers

· Strong verbal and written communication

· Ability to work independently and in a team environment

· Time management with the ability to manage multiple competing priorities

· High attention to detail

· Highly organized, with a high level of accuracy and thoroughness

· Ability to work under pressure and solve problems effectively

Location: Bolton, ON

Interested applicants are asked to forward a copy of their resume and salary expectations to be considered. We thank all applicants for applying; however only those selected for an interview will be contacted. No telephone inquiries or agencies please. The company is an equal opportunity employer and is committed to accommodating applicants with disabilities throughout the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Job Types: Full-time, Permanent

Salary: $50,000.00-$55,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to Commute:

• Bolton, ON L7E 3B6 (required)

Work Location: In person