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Job Description
What is the Opportunity?
As the Insurance Regional Operating Officer you will directly support the Regional Vice President (Field Sales) in achievement of regional recruitment plan and successful onboarding, maximizing performance across all key business performance measures (market contribution, client loyalty, volume growth and employee engagement) and responsible for developing and executing the priorities and initiatives to ensure growth profitability, superior client experience and sustainable value creation for RBC shareholders. You will be a key liaison with head office partners (i.e., Underwriting, Compensation, Marketing) to ensure operational alignment. Act as a strategic advisor to the RVP and Market Leaders helping to build and execute effective routines. Champion partnering across roles, channels, operations, and risk partners to bring the best of RBCI to clients and acts as Regional Ambassador for key partners.
What will you do?
Develop & execute the regional recruitment annual plan
Responsible for successful onboarding of new Advisors with strong productivity and 50% of new hires achieving Jump Start
Retention of 1st year Advisors, 75% of advisors retained for 12 months
Meeting minimum of 2 successful IROO national initiatives during the year
Establish routines with Regional Directors for recruitment and onboarding activities.
Coaching and development of RDs, regarding recruitment and onboarding
Responsible for achievement of Sales Plan for designated market as well as advisor achievement of Sales Effectiveness Ratio – Minimum 80% Productivity across market
Ensures capacity and sales plan expectations are delivered with the support of Business Development Manager for designated markets strategies and initiatives.
Maintain a strong understanding of talent in the market as well as competitive intelligence and build and maintain a robust pipeline of qualified commissioned-sales candidates
Partner closely with our Talent Acquisition team to recruit by sharing profiles of potential qualified candidates from proactive and active sources
What do you need to succeed?
Progressive industry and general business experience (7+ years) with a focus on multi-line insurance in retail and group sales
Post graduate degree or equivalent
Prior experience in leading a diverse team with bottom line accountability
Experience in advancing advisor effectiveness in sales and service practices (e.g. contact management, client discovery, new acquisition, etc.)
Proven experience in networking, assessing and hiring qualified talent in the market, engaging potential candidates to begin the selection process
Strong business acumen and execution skills with the ability to translate strategies and business plans into action and outcomes
Exceptional prioritization and time management skills with ability to optimize productivity through synergistic collaboration
Aptitude for working under tight deadlines, high volumes and quick decision making skills
Analytical thinker and problem solver with change management leadership.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program which include competitive compensation and flexible benefits
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to building close relationships with clients
The expected salary range for the above position is $90,000 - $129,999 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.
This position may be eligible to receive a discretionary/variable incentive payment.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
Drives RBC’s high-performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value
Job Skills
Adaptability, Best Practice Implementation, Business Development, Communication, Creative Visioning, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Talent Management, TeamworkAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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