Intake Officer, Academic Upgrading (Appendix D)

Position Summary

Cambrian College’s Academic Upgrading Department requires a full-time Intake Officer – Academic Upgrading on a leave replacement basis beginning March 2024.

Duties and Responsibilities

• Organize and perform tasks related to intake, documentation, and registration of all students enrolling in the Academic Upgrading Program, including placement assessments and providing academic counselling/advising.
• Address student, public, and agency inquiries by providing information on program content, assessment and funding mechanisms.
• Contribute to the design, maintenance, and execution of Academic Upgrading Intake protocols, and processes.
• Provide quotations regarding WSIB sponsorship to the Enrolment Centre for all WSIB clients who enroll in Academic Upgrading. Process fees every semester for WSIB clients in Academic Upgrading.
• Communicate assessment results, provide follow-up, and address initial inquiries regarding program selection and career choices. Identify literacy level and students with special needs and provide referrals to the Glenn Crombie Centre as required.
• Coordinate the registration of Academic Upgrading students. Explain guidelines, organize, and facilitate orientation sessions for new students.
• Develop and deliver information sessions on the Academic Upgrading program, explaining funding mechanisms and program content. Provide one-on-one consultation for those who require more or specialized information.
• Meet with potential students, family members, and other stakeholders to answer questions and/or advise on various pathways to achieve educational goals.
• Compile and update intake information for potential Academic Upgrading students, as well as for referring agencies and other Cambrian stakeholders.
• Develop and deliver presentations in support of Academic Upgrading admissions; act as a key liaison to academic and other College departments with respect to questions and issues around Academic Upgrading admission (both at the program and student level) and related policies and processes.
• Liaise with relevant Cambrian staff and community agencies to ensure all arrangements are in place prior to start-up. Provide detailed information confirming Academic Upgrading participants to internal and external stakeholders (e.g., sponsors, Upgrading staff, and Test Centre staff).
• Prepare and maintain student documentation on all potential students acquired through information sessions, office visitation, and telephone/email inquiries and referrals. Answer questions from referral agencies and prospective clients regarding Academic Upgrading, as well as other college programs, services, and new initiatives.
• Meet with community organizations to discuss Academic Upgrading program and meet with potential clients in the community.
• Prepare presentations and participate in recruitment activities with community and government partners.
• Attend recruiting events locally throughout the Greater Sudbury area.

Qualifications

• Two-year postsecondary diploma preferably within the area of Social Services. (A copy of educational documents must be submitted with application.)
• Three years of experience working within an educational setting, along with experience working in a customer-service environment and working with and maintaining records.
• Experience with public presentations and public speaking.
• Excellent interpersonal skills and the ability to exercise tact and good judgment.
• Collaborative professional who promotes teamwork and works cohesively within a team-oriented environment.
• Proficiency in Microsoft Office software (Word, Excel, PowerPoint, OneNote and Outlook).

• Experience working within a postsecondary environment.
• Knowledge of Community Organizations throughout the Greater Sudbury region.

• Education documents
  • WES/ICAS Equivalence if degrees/diplomas are from a Non-Canadian University

CAAT Pension Plan for Part-time Employees
Our employee benefit package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions.
CAAT makes it easy for you to build stable, secure retirement income while you work.
Explore a career choice with a pension at http://www.caatpension.ca/dbplus-pensions-for-talent