Job Counsellor

Work setting

• Employment agency services

Responsibilities

Tasks

• Interview clients to obtain employment history, educational background and career goals
• Identify barriers to employment and assist clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews
• Perform administrative tasks
• Assess need for assistance such as rehabilitation, financial aid or further training and refer clients to the appropriate services
• Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information
• Evaluate the effectiveness of counselling programs and interventions, and clients' progress in resolving identified problems and movement toward defined objectives
• Provide established workers with information and strategies for dealing with job dissatisfaction, making mid-career changes and adjusting to workplace transitions
• Identify additional/alternative services and provide referrals

Experience and specialization

Computer and technology knowledge

• MS Word
• Database software

Area of work experience

• Community service organization

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Tight deadlines
• Large caseload
• Attention to detail

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent written communication
• Flexibility
• Judgement
• Team player
• Excellent oral communication
• Accurate
• Initiative
• Organized