AddressPosted Date: Feb 27 2024
ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on for the prevention and treatment for HIV. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.
While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.
Job Purpose:
ViiV Healthcare is seeking an experienced, passionate, results-driven professional for the position ofKey Account Manager (KAM)on the Preventative Injectable commercial team and reporting to the Commercial Lead— HIV Prevention. The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV prevention will be essential to delivering success in this role. Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare’s mission of leaving no person with HIV behind.
Territory: Majority of Key Accounts located in Toronto & Montreal core required in person in field. Rest of Canada interactions primarily held virtually and will be reactive based on customer requests.
Details (Your Responsibilities):
This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:
- Uncover care gaps, local barriers and key customer needs to drive strategic objectives for the accounts.
- Ensuring launch success in HIV prevention by optimizing the patient journey and materializing innovative partnership opportunities and solutions that are at the intersection of HCP & patient journey pain points and brand priorities.
- Develop and execute account plans that are tailored to the unique needs of each customer and that help HCPs scale their prevention model to reach more people at risk for HIV.
- Embrace accountability and empowerment to make quick decisions that consider key business needs/impact while maintaining a “bigger picture view” and ensuring prioritization to overall objectives.
- Be an agent of change by embracing the ambiguity in a launch environment and proposing solutions to challenges.
- Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts. The national Key Account Manager is at the forefront of customer and patient needs.
- Coordinate, engage, and partner with multiple cross-functional team members to deliver an integrated ViiV customer experience.
- Embrace and advocate for multichannel digital/virtual engagement and communication to ensure customers are receiving current and timely communications/value.
- Understand and follow internal and external compliance and regulatory guidelines.
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
- The incumbent must be located near the Montreal or Mississauga office.
- Ability to travel 75% of the time domestically which may include overnight travel, majority of time will be spent in Toronto and Montreal (vehicle will be provided).
- Must be Bilingual English and French, with strong communication skills.
- Must hold a valid G license for a minimum of 2 years with a clean driving record.
- Bachelor’s degree in Business, Marketing, or Life Sciences is mandatory, MBA an asset.
- Minimum of 5 years of pharma sales experience with a strong record of achievements and proven business acumen.
- Strong understanding and experience in the development and execution of strategic account management principles
- Strong planning and organization skills, analytical ability, business acumen, decision making, and problem-solving skills.
- Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members.
- Excellent written and oral communication skills
- Experience working with HCPs to procure, manage, and administer injectable products.
- Knowledge of the HIV treatment and/or prevention markets preferred.
#LI-ViiV
#LI-GSK
Why Us?
At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.
We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.
Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.
ViiV is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals to apply to our career opportunities. ViiV is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at canada-recruitment@gsk.com. Please do not send resumes to this e-mail and instead apply through the online application process of this posting.
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ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV 's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
