Larkspur Lounge Server (Spring / Summer 2024)

At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike. It is our mission to create personal connections and experiences while honouring our values of Time, Communication, Team, Integrity, and Excellence through transparent communication, mentorship, and growth.

Here at The Rimrock Resort Hotel, we welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty.

Scope

To provide guests with a memorable experience while enjoying our exceptional Larkspur Lounge.

Duties & Responsibilities

• Have complete knowledge of the department food and beverage menus
• Provide courteous and efficient table service
• Take guest orders and enter into POS system
• Serve food and beverages to guests
• Work Bartending shifts as scheduled
• Maintain a clean and organized work area throughout each shift
• Communicate effectively with co-workers to ensure customer satisfaction and a harmonious work environment
• Follow Health and Safety program and procedures

Physical Demands

• Requires constant walking and standing
• Frequent lifting and carrying up to 11 pounds / 5 kg
• Occasional lifting and carrying up to 22 pounds / 10 kg

• Completion of Grade 12 or equivalent
• Alberta ProServe Certification
• 2 years' experience serving in an a la carte restaurant or lounge setting
• Bartending experience is an asset
• Well-rounded knowledge of cocktails, martinis, and specialty drinks required
• Basic wine knowledge
• Comfortable working in a fast-paced environment with quick table turnover
• Ability to manage multiple tasks simultaneously
• Customer-service oriented

Staff Accommodations

Accommodation is available for all full-time employees at an affordable rate. Employees can move in on their first day and stay throughout their full-time employment. We have different housing styles available depending on your role and tenure within the hotel.

Perks & Benefits

To be an excellent ambassador of our four-diamond experience, you must first familiarize yourself with it! Enjoy discounts on Food & Beverage, Guest Rooms, Spa Treatments and Fitness Facilities that you can share with friends and family. We also offer affordable meals from our Staff Cafeteria, seven days a week, and a complimentary transit pass.

Employee Events & Activities

Each month, we offer a range of organized activities to help personalize your employment experience and become true locals in our community. Examples of popular activities include hiking, white water rafting, trivia nights, monthly Calgary shopping trips, and many more!

Post-Secondary Co-Ops & Internships

The Rimrock is focused on developing future hospitality professionals through co-op and internship opportunities. Short-term contracts are available for students enrolled in Hospitality and Culinary post-secondary programs throughout the year. Enjoy access to all our perks and benefits, and get special focus from HR and Management to complete your co-op and internship requirements.

Inclusion & Diversity

We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission.

Find the Right Career for You

Here at The Rimrock, we are committed to providing each team member with the opportunity to explore the Canadian Rockies the same as our guests would. We foster a balanced working lifestyle where employees are encouraged to share their adventures with our guests. Think you have what it takes to be a four-diamond ambassador? Apply now!