Who we are
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
Logistics Coordinator
- Be confident and efficient with our processes and scheduling software: Humanity, Maximizer, Google Maps and Office 365.
- Receive phone and email scheduling requests from new and existing companies and provide follow up communication and schedule services requested
- Provide general information to new and existing clients
- Effectively communicate via phone and email with our audiometric technicians that travel full time
- Proficient and confident with computers: Office 365, Adobe Acrobat, Google Maps and CRM (customer relationship management software) We use Maximizer Live and Humanity software
- Proactive, independent, and able to make decisions unsupervised with experience gained in your role
- Be a strong team player and be able to work independently. Be able to problem solve calmly and think outside the box.
- Excellent communication skills both written and verbal
- Pleasant and courteous phone manner
- Clear communication style with a strong understanding of the English language
- Able to maintain focus and prioritize tasks
- Must be coachable, trainable, able to receive feedback and take direction and action as required
- Knowledge of office equipment: phone, photocopier, and printer
- Previous scheduling/coordinating and sales experience is an asset
- Knowledge of BC’s geographical area is an asset
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.