Job Summary
Job Description
What is the opportunity?
You will provide effective leadership to the team ensuring direction and motivation of the team and take ownership of employee and client satisfaction. You will oversee the day to day running and oversight of all Banking and Payments functions, including the control of all reporting, monitoring, statistical analysis and identifying and implementing efficiency opportunities.
What will you do?
- Plan the preparation, review and submission of management reporting.
- Oversee the process of trading conducted by Capital Markets/Wealth Management traders, ensuring they are accurately captured and settled within set deadlines.
- Oversee all trade confirmation matching and Robotic Process Automation undertaken on behalf of the department.
- Manage the processing of Banking transactions which require a physical presence in office i.e. cheques collections, cheque books etc.
- Drive to be the Operations subject matter expert for any new or ongoing projects related to processes/products associated with the Team.
What do you need to succeed?
Must-have
- A strong technical knowledge of payment processes and banking products.
- A high level of understanding of traded instruments and settlement mechanisms.
- Proven experience with operational control and workflows.
Nice-to-have
- Qualified Banking or Qualified Securities professional.
- Extensive knowledge of Microsoft Excel, Macro’s and VBA for simplification of non-standard and manual processes.
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities.
- Opportunities to work with the best in the field.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible working and hybrid options fully supported.
Job Skills
Active Learning, Customer Service, Decision Making, Detail-Oriented, Effectiveness Measurement, Operational Delivery, People Management, Performance Management (PM), Resource Management, System ApplicationsAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.