Manager, Fraud Insights & Intelligence - Tangerine

Requisition ID: 195143

Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It's important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada's leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

As Manager, Fraud Insights & Intelligence, you will be a key member of our Fraud Strategy & Governance team and will provide strategic, tactical, and operational insights through Key Performance Indicators (KPIs) to enable decision making and to ensure for business initiative success. Leveraging your expertise in data visualization, guided analytics and strong analytical background, you will be required to organize and transform data into meaningful information for key stakeholders. You will be responsible for the full scorecard and metric development lifecycle that includes metric analysis, data profiling, data mapping, wireframe design, and dashboard creation.

Is this role right for you? In this role, you will:

• Directly support the Fraud Strategy & Governance team to provide strategic analysis that will assist the business in combating fraud effectively in all fraud typologies impacting banking
• Primary objectives include analysis of fraud trends in all typologies and providing insights for opportunities, helping to define the success criteria for business initiatives and sharing recommendations for iterative improvements, and supporting risk assessments for enterprise initiatives to ensure effective controls are in place
• Develop and optimize reporting and analytics capabilities primarily using Google Cloud Platform (Looker, BigQuery) to identify opportunities, support building business cases, and assessing the success of business initiatives
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Analyze highly complex business rules and logic and translating those into technical design and implementations
• Identify common ingestion pattern and design BI ingestion framework
• Data wrangling to merge disjointed data sources and implement complex data transformation
• Conduct source data analysis and profiling to complete source to target mapping
• Logical and physical data modeling to develop highly optimized data infrastructure for fast querying of large volume of data
• Ensure data quality, security, and compliance requirements are met

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• Post-secondary degree in Computer Science, Engineering, Mathematics, Statistics, or similar degrees.
• Expert knowledge and hands on experience with SQL Scripting
• Advanced knowledge of Data Visualization Tools - Looker/Power BI/Tableau and its best practices
• Experience working with Agile methodology for BI and analytics
• Advanced knowledge of Google Cloud Platform (BigQuery) and cloud technology an asset
• Exceptional written and verbal communication skills, including the ability to explain data and findings to a non-technical audience
• Proactive, organized, extremely analytical and problem-solving skills

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don't apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

*Tangerine employees participate in Scotiabank's pension & benefits programs (available to permanent employees

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.