Manager, Global Quality 1

General Overview

Functional Area:  Quality (QUA)
Career Stream:  Global Supplier Quality (GSQ)
Role:  Manager 1 (MG1)
Job Title:  Manager, Global Supplier Quality 1
Job Code:  MG1-QUA-GSQ
Job Level:  Level 09
Direct/Indirect Indicator:  Indirect

Summary

The Reliability Engineer leverages engineering expertise and specialized methodologies to proactively identify and prevent/minimize the occurrence of failures. The roles involves employing technologies to assess the anticipated reliability of new designs by analyzing reliability data. They proficiently identify and rectify root causes behind and encountered failures for both new and sustained designs. Additionally, they strategize approaches to estimate and mitigate the impact of field failures.

Detailed Description

• 5-10 years of experience in complex electro-mechanical system design, risk assessment, system-level testing and evaluation, and quality management related functions.
• Expertise of reliability and quality data extraction and analysis, NUDD, DFMEA/PFMEA, product risk assessment, basic statistics, and probability. 
• In depth of quality metrics, ISO standards and processes. 
• Knowledge of Lean and Six Sigma Manufacturing processes and controls. 
• Strong Project Management Skills
• Ability to coordinate a wide variety of resources to meet production quality and quantity metrics.
• Ability to effectively lead, manage, train, and motivate a diverse group of employees to achieve high production levels within tight time deadlines and in a highly dynamic environment. 
• Ability to use some or all the following PC applications: Google Applications, Word, Excel, and PowerPoint. 
• Excellent knowledge of the manufacturing processes
• Ability to effectively communicate with a wide variety of internal and external customers. 

Knowledge/Skills/Competencies

Performs tasks such as, but not limited to, the following: 

• Analyzes preliminary plans and develops reliability and quality engineering programs to achieve product level reliability objectives. 
• Develops failure mode and effect analyses and formulates mathematical models to identify potential field risks. 
• Specifies DUT requiring reliability testing and determine sample size to obtain statistically meaningful data. 
• Develops, reviews, and approves reliability test plans and reports at component, sub-assembly, and system levels released both internally or externally to end customers. 
• Monitors field failure data generated to ascertain potential requirements for product improvement. 
• Review and evaluate thoroughness and integrity of Root Cause analysis reports (e.g., CAPA, 8D report) and Failure Mode, and Effects Analysis (FMEA).
• Analyzes projected product utilization and calculates cumulative effect on final system reliability of individual part reliabilities. .
• Observes conduct of tests at supplier, plant, or field locations to evaluate reliability factors such as numbers and causes of unit failures. 
• Documents technical reports to support contract requirements, failure analysis or reliability Engineering requirements. 
• Develops and presents technical assessments associated with Reliability Engineering requirements.
• Reviews engineering specifications and drawings, proposing design modifications to improve reliability within cost and other performance requirements. 
• Develops engineering solutions to repetitive failures and all other platforms that adversely affect operations by applying data analysis techniques that can include: Statistical Process Control; Reliability modeling and prediction; Fault Tree Analysis; Weibull Tree Analysis; Six Sigma Methodology; Root-cause Failure Analysis (RCA, RCFA); Failure Reporting; Analysis and Corrective Action System (FRACAS); etc.
• Supports generation of performance metrics for products and processes of moderate complexity, and drives the team to achieve Quality Goals set by management.
• Leads Quality and Reliability Improvement Programs in support of customer and internal requirements. 

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required.
• Frequent overnight travel may be required
• Duties of this position may require working very long hours for months at a time.

Typical Experience

7-10 years

Typical Education

Bachelor's degree. Bachelor's degree in related engineering field, or consideration of an equivalent combination of education and experience.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.