Manager Of Support Services

Education: D.S.W., B.A. in a related field, or proven equivalency by an accredited college or university.

Requirements:

• Current Standard First Aid and CPR Level C with AED Nonviolent Crisis Prevention Intervention (CPI) WHMIS
• Valid G Class Driver’s License
• Availability of an insured, safe and reliable vehicle Vulnerable Sector Screening Check
• Asset qualifications/training: Management course of study
• Supervisory or management experience Demonstrated facilitation and advocacy skills
• Previous experience in the not-for-profit sector, preferably working with adults who have a developmental disability
• Good understanding of Personal Outcome Measures
• Good understanding of the services and supports to promote the social inclusion of Persons with Developmental Disabilities Act and legislative requirements
• Demonstrated track record in team building and mentoring Ability to take initiative and work independently
• Excellent crisis management skills/conflict resolution/problem solving
• Strong organizational and interpersonal skills Proficiency with computers and Microsoft programs

Core Competencies: Advocacy, Building Relationships, Championing Change and Innovation, Facilitating Growth and Development, Inclusive Leadership, Problem Solving and Decision Making, Resilience, Resource Management, Strategic Thinking, Valuing Equity, Diversity and Inclusion

Responsibilities:

· Manage the day-to-day operations of the organization under your scope of responsibility

· Supervise a team while maintaining clear and consistent performance expectations including adherence to the Employment Standards Act, Health and Safety Act and company policies and procedures

· Hire and train new employees

· Prepare and submit evaluation reports

· Resolve challenges and issues

· Work with people supported and their families

· Monitor the provision and quality of services

· Manage department budget, petty cash, payroll, scheduling

· Participate in professional development and related training

· Promote valued citizenship and inclusion within the community through the establishment of positive relationships, and social, recreational, leisure, cultural, educational and community- based activities

· Ensure supports to people are respectful of their dignity, rights and well-being and promote safe and healthy environments

· Ensure personal outcomes and individual support plans have been identified and established for each individual

· Participate as a member of the On-Call team

· Regular use of software programs including but not limited to Microsoft Office, AIMS, internal database, and scheduling software.

· Other duties as assigned

HOURS: The position requires flexible hours including evenings and weekends and holidays.

Middlesex Community Living promotes employment equity and encourages women, Indigenous people, people with a disability and members of visible minority groups to apply. Middlesex Community Living is committed to developing an inclusive, barrier-free selection and appointment processes and work environments. If contacted about this process, please inform the organization's representative of your need for accommodation measures that must be taken to enable you to be assessed fairly and equitably.

Job Type: Full-time

Benefits:

• Company pension
• Extended health care
• On-site parking

Schedule:

• Evening shift
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Ability to Commute:

• Strathroy, ON N7G 1X7 (required)

Work Location: In person