Address
Form of workJob Summary
Job Description
What is the opportunity?
This position will primarily focus on oversight of the day-to-day operations to administer new and in-force business with a distinct focus on a superior client experience, while providing support to various interdependent business units. It also plays a key role in assisting with the execution of strategic initiatives to continue to grow the business and to enhance the brand and reputation of RBC Life Insurance Company.
What will you do?
• Manage the day-to-day operations and resolve any operational issues and or client service escalations
• Develop/review and document processes, procedures and controls, analyze and approve various reports ensuring controls are effective to meet risk, regulatory and compliance measures
• Oversight of monthly invoicing, requesting money movement, support accounting reconciliation and investigations
• Support oversight of annual tax reporting activities and audit processes
• Develop and manage effective relationships with both internal and external partners
• Recommend features in product design and assess required operational needs to ensure operational delivery
What will you need to succeed?
• Minimum 5 years experience with the Wealth Management business (Segregated Funds and Payout Annuities) and marketplace required to administer a multi-faceted and complex operation, including registered products and applicable taxation knowledge
• Collaborative, team player, people driven, and client focused with superior customer service skills
• Quickly adapt to changing circumstances and various competing priorities
• Able to build partnerships to impact and influence others in order to achieve collective results
• Expert level knowledge of Excel and other Microsoft product suite
• Those fluently bilingual in English and French will be prioritized as it is highly recommended
What's in it for you?
• A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
• Competitive pay and high-earning potential
• All the tools, training, and team support you need to grow your career
• Flexible work/life balance options
• Sophisticated RBCI software tools to boost your productivity
Job Skills
Customer Service, Decision Making, Effectiveness Measurement, Insurance Operations, Insurance Product Development, Operational Delivery, People Management, Process Management, Strategic Thinking, Time ManagementAdditional Job Details
Address:
City:
Country:
Work hours/week:
Employment Type:
Platform:
Job Type:
Pay Type:
Posted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
