49339 -
Toronto -
Regular -
Ongoing
Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4
million
customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.
It’s an exciting time to join the team at Hydro One!
Job Function:
Work closely with line of business stakeholders to influence and address
their use of technology to improve their processes and work functions.
Take an active role in the annual work program of complex technology
projects over the full project life-cycle. Provide leadership, guidance
and technical expertise in the management of projects, directing staff,
contractors and vendor personnel with respect to execution of projects,
monitoring of activities and achievements, maintenance of schedules and
monitoring of costs.
Job Description:
Specific Accountabilities:
-Work closely with a variety of groups within the Company on
several aspects of the annual program development and delivery function,
including investment plan, business plan, budget, business case
approvals, planning activities focusing on the integration of system and
technology plans with the goals, objectives, budgets and strategies of
the various line organizations. Be responsible of how the business will
evolve through deployment of new technology.
-Work collaboratively with the other direct reports within the
Department and stakeholders from lines of business to integrate diverse
requests for technology changes relative to strategies and objectives,
evaluate options and synthesize optimal specifications and timely plans
for enhancements to the technology platform. Coordinate stakeholders to
create consensus on requirements which will be translated into business
applications. Facilitate documentation of these requirements. Ensure
projects remain aligned to business strategies and requirements and
account for ongoing sustainment impacts in a proactive fashion.
-Work with other utilities, regulatory bodies, professional
services organizations, system software vendors and key stakeholders
inside and outside of Canada as required to facilitate the timely and
cost-effective delivery of the appropriate scope of projects in the best
interest of the Company. Influence these other parties to adopt a course
of action that is suitable for the Company. Liaise with specialists
within and outside the company for the exchange of data and consultation
in areas of mutual interests and to integrate the recommendations into
the overall strategies and program plans. Make progress reports to
supervisor and stakeholders at significant stages of work development.
-Manage staff engaged in the development and implementation of
complex projects. Plan, schedule and assign the work, provide guidance
and check the work to maintain quality, accuracy and productivity.
Select an optimum course of action and make recommendations to
Supervisor where alternative solutions are available.
-Manage staffing needs, interview/selection process, staff
development and adherence to HR/Corporate policies and administer
department budget. Monitor work progress and quality; conduct
performance reviews and provide direction on problem areas. Provide
effective recommendations to Supervisor concerning promotions,
transfers, pay, disciplinary action, etc. of staff within the department
per collective agreements. Develop succession plans and provide on the
job staff development. Monitor and recommend changes to control and meet
targets.
-Take an active role in highly complex multi-year projects aimed
at implementing required new functions, system evolution and sustainment
refresh of the technology supporting multiple lines of business within
the Company. Manage several small to mid-size projects while estimating,
planning and overseeing entire program of in-scope projects being
implemented by other project managers, technical staff and service
providers.
-Help create and support implementation of Project Management best
practices within the Program Management Office. Facilitate, with other
areas of BIT, the application of standards, methodologies and
architectures.
-Provide guidance for the evaluation of ISD proposals.
-Manage and maintain project plans, develop action plans for
issues, track risk mitigation plans, make recommendations as necessary
to advance project. Review project and project status documentation for
integrity, accuracy and timeliness. Report on project status and metrics
including progress, earned value metrics, baseline, forecast and actual
dates, costs and scope to external and internal stakeholders. Create &
maintain a project library and coordinate the collection and filing of
project documentation for audit and continuous improvement purposes.
Managerial Accountabilities
-Manage and motivate staff and contractors on projects to deliver
project methodology results within budget and schedule.
-Influence behavior of vendors and service providers to achieve desired results.
-Communicate and translate Hydro One Strategies and direction to
staff, contractors and vendors to align project objectives in achieving
goals within the Strategy
-Build team alignment amongst staff, contractors and vendor
personnel with diverse backgrounds many of whom will be working together
for the first time, for during the duration of a project.
-Demonstrate business acumen by translating technical options into
business objectives.
-Resolve technical, business and personnel issues; escalate
unresolved issues in a timely manner to supervisors.
Accountability for the output of others:
-Set appropriate expectations, priorities and context for
subordinates (i.e., Corporate and Network Asset Management objectives,
strategies and policies, accountabilities, tasks, budget and programs,
compliance and performance targets, expectations for continuous
improvement, etc).
-Work with supervising subordinates to set an effective framework
of policies and procedures for the work of the unit.
-Know, and ensure own and subordinates# compliance with all legal
and regulatory requirements and all Hydro One corporate and business
unit policies and procedures, and generally accepted practices relating
to the work of the business.
-Establish a two-way working relationship with subordinates to
solicit their views on conditions and potential changes affecting their
work, and establishing continuous improvement program opportunities.
Maintaining a team that is capable of producing the outputs required:
-Contribute to the development and implementation of a staffing
strategy for the Operations Technology Department that will ensure the
long term sustainment of the high expertise resources required for this
function. Develop and mentor subordinates and implement other strategies
to ensure smooth succession.
-Ensure staff is able and willing to produce the desired output
-Assess staff capability to do the required work now and in the
future
-Conduct staff performance reviews to improve staff effectiveness
Providing a safe and healthy work environment:
-Provide staff with appropriate knowledge, skills, information,
work procedures and equipment to facilitate responsible behaviour which
will protect their safety and contribute to their health
-Provide a work environment and facilities where health and safety
incidents are minimized and employees are not dissatisfied
-Provide a work environment that supports and values diversity and
is free from harassment
-Know and ensure that subordinates comply with all legal and
regulatory requirements, Corporate business unit and local policies and
procedures, and generally accepted practices related to their work
Selection Criteria:
Technical Knowledge:
-BA or BSc in Computer Science, Engineering or other equivalent
education
-At least 10 years experience and track record of managing and
delivering technology projects over the full project life-cycle.
-Strong knowledge and experience with application software
packages and network/telecommunication and hardware solutions
-Strong knowledge and experience with the unique aspects of
critical real-time applications
-Experience with Electricity Transmission and Distribution
Operations would be an asset
-Requires experience related to business planning and budgeting,
work program development and prioritization, business case approval
processes and policy development.
-Requires a knowledge of business writing for the preparation of
business planning documents, presentations, business case approval
documents, briefing materials, etc.
Demonstrated Management Skills:
-Team leadership ability to take a role as leader of a team or
other group
-Client Service Orientation # desire to help others, to understand
and then meet their needs.
-Excellent communication and facilitation skills.
-Initiative takes proactive action wherever possible.
-Team player able to work with others as part of a team, as
opposed to working separately or competitively.
-Business Focus - ability to understand business objective