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Job Description
What is the opportunity?
As a Manager for Process Excellence you will be dedicated to the RBC Insurance Lean Six Sigma program. The position is a key and strategic operating role to Business/Functional/GTO unit leadership and plays a critical role in the achievement of the overall success of RBC’s transformational change efforts.
What will you do?
• Proven Lean Six Sigma (LSS), Process Improvement subject matter expert, project team leader, and technical and cultural change agent.
• Develop and maintain project work plans, including change management (e.g. influencing; removing barriers; etc.), and implementation management (for flawless project execution).
• Develop and maintain a planned and prioritized list of initiatives with the business(s) supported aligned to the RBC strategic priorities which drive value to the organization
• Deliver transformational change and meet aggressive process improvement targets that are directly aligned with the RBC strategy. Identify and break down barriers to project progress.
•Have a strategic and execution focused mindset.
• Proactively identify opportunities for transformational change and engage Project Champions, Business/Functional/GTO Unit leaders and others to evaluate and prioritize those opportunities.
What will you need to succeed?
• 3+ years of experience leading medium to large projects that delivered a high level of value (benefit/cost), with a high level of complexity and uncertainty
• Post-secondary education or equivalent experience. LSS Black Belt Certification. PMP certification or equivalent.
• Lean Six Sigma (DMAIC) and Project Management Technical Knowledge; comprehensive understanding of LSS and Project Management concepts and processes with a proven track record of success. Demonstrate the skills in complex situations involving transformational impact.
• The ability to work with businesses to diagnose business problems, adept at process mapping, data collection and analysis
• The ability to collaborate with project team to generate process improvement solutions using LSS tools and present them to Senior Management/Executives
• Utilize your impact and influence skills to drive change and deliver on process improvement solutions
• The ability to identify critical success factors, performance targets, defining objectives and scope; successfully utilize techniques for assessing processes and establishing benchmarks for process performance.
What's in it for you?
• A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
• Competitive pay and high-earning potential
• All the tools, training, and team support you need to grow your career
• Flexible work/life balance options
• Sophisticated RBCI software tools to boost your productivity
Job Skills
Business Acumen, Critical Thinking, Decision Making, Long Term Planning, Organizational Change ManagementAdditional Job Details
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