Manager, Technical Services (It) - Fmca - Ft Admin

Find Your Spot at Humber

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-l

oving people. We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Humber’s Faculty of Media & Creative Arts offers the most comprehensive mix of media, arts and communications programs in Canada. We specialize in storytelling of all forms: journalism and writing; film, acting and television; advertising and public relations; interaction design and animation; music and fine arts. Live Labs and work-integrated learning

opportunities complement the industry-specific business skills that are woven throughout each of our programs. Our graduates are collaborative, highly skilled, career-ready professionals with the creative aptitude, entrepreneurial ability, and resourcefulness needed to lead and innovate wherever the story takes them.

Job Details

Position Title: Manager, Technical Services (IT)

Status: Full Time Administration

Hours: 37.5

Faculty/Department: Faculty of Media & Creative Arts

Campus/Location: North, Lakeshore

Salary: FT Admin Band 5 (Min) $81,106 (Max) 121,659

What you will do:

The Manager, Technical Services (IT) is accountable for the successful day-to-day delivery of information technology related technical services for the Faculty of Media & Creative Arts (FMCA).

FMCA is highly dependent on IT resources for program delivery and therefore maintains its own IT department and facility infrastructure to manage:

• IT Service Management processes and best practices
• IT Asset and IT service delivery life-cycle management
• Desktop on-site support – developing and maintaining technical support strategies
• (Computer) Software Management – Monitoring and maintaining all IT systems, and IT infrastructure including network equipment, servers, operating systems, endpoint, and mobile devices
• Software licensing and compliance management
• Closed Captioning/Accessible Media Services

The incumbent is the senior information technology staff expert within the Faculty of Media & Creative Arts, and as such will provide decision-making support to the FMCA management team.

Additionally, the incumbent will lead FMCA IT projects and liaise with the college-wide Information Technology Services department when required.

Qualifications

What you bring to the role:

• Specialized University Degree in Computer Science or Information Technology Management
• Certification in Information Technology Infrastructure Library (ITIL) v3 Foundations
• PMI’s Project Management Professional (PMP or equivalent)
• IT Security certification
• A minimum of 5-9 years related experience

What’s In it for you?

• An opportunity to have an impact with a post-secondary institution, poised to do great things.
• Diverse, hard-working, committed team of people who care about each other.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks
• Highly supportive work culture

At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity and Inclusion

Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Accommodation

Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodation at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion or the Office of Student Conduct at

Humber