Address
Form of workTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB’s Electrification Global Markets organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy.
Your responsibilities
- Provide technical support for motor and generator product service and repairs.
- Provide technical support & guidance for shop floor workforce in the inspection, service, repair and upgrade of motor and generator equipment.
- Generate repair reports including initial inspection and final repair reports.
- Lead shop personnel technical training & development training plans in line with Shop service & growth strategy.
- Provide shop quality support including calibration program, preventative maintenance, FMEA, Q-Notes, corrective actions, preventative actions and standard plans.
- Create, update and monitor online job packages for each repair job.
- Work with the operations team to coordinate customer repair work to ensure on-time delivery.
- Liaise with other departments to resolve issues and barriers to superior customer service striving to meet/exceed customers' expectations.
- Assist in driving improvement initiatives (e.g. Continuous Improvement, Cost Control, ISO, Safety, etc.) within the Shop.
- Partner with operations staff to support job scheduling, resource allocation, quotations, and customer interactions/visits.
- Perform other related duties as assigned.
Your background
- Minimum 5 years direct experience in the testing, repair, maintenance and upgrade of motor and generator equipment.
- Computer experience including, but not limited to, Microsoft Office, and fluency in email and web applications.
- Strong verbal and written communications.
- Strong focus on Health and Safety and Quality.
- Excellent planning and organizational skills.
- Ability to thrive in a diverse cross-functional team environment.
- Strong Customer Advocate.
- Strong background in interpretation of Engineering drawings/specifications, electrical, and process planning/evaluation.
- Experience in the technical direction of craft labor.
- Minimal travel may be required.
Benefits
Retirement plan Accident insurance Healthcare plan Wellbeing program
More about us
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the 8th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada’s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces. #LI-Hybrid
