Multi-Service Worker ( Non Certified )

Join Our Team

Since opening our first retirement residence in 1989, Berwick Retirement Communities has been committed to offering quality retirement living and now owns eight residences across BC. We are proud to be BC owned & managed.

Berwick Retirement Communities promotes an environment which integrates hospitality with superior customer service and care. As a member of the Berwick team you will uphold a philosophy that respects choice, independence and autonomy for our residents.

Berwick on the Lake retirement community is looking for a Non-Certified Multiservice Worker who is reliable, authentic, and excited to make a difference in the lives of people. As part of a dynamic team environment, your unique sense of humour, optimism, and ability to work well with seniors, will lead to a flourishing career with a company that supports your personal and professional growth.

Hours of Work:

Casual - Hours will be as needed.

Pay:

Pay starts at $26.06 (includes provincial wage subsidy), plus shift differentials per hour as applicable.

Benefits:

• Employee Assistance Program
• Discounted Meal Program
• Complimentary Onsite Gym Use
• Vacation Starting at 6%
• Employee Perks Discount Program

Position Summary:

Under the supervision of the General Manager and Operations Support Manager, the Multi-Service Worker (Non-certified) provides assistance to Berwick residents in a manner conducive to resident safety, comfort, and dignity, while maintaining choice, independence, and individuality.

The Multi-Service Worker (Non-certified) is aware of and conforms to Assisted Living Registrar requirements and applicable internal policies as it relates to Enhanced Living Services. The Multi-Service Worker (Non-certified) will be assigned in areas of administration and reception completing a variety of duties and tasks within the residence.

The Multi-Service Worker (Non-certified) will be a flexible individual who enjoys multitasking and displays high energy, with the ability to encourage a comfortable, home-like environment for residents, team members, families, and visitors. Encourages and adheres to a holistic philosophy of wellness, recognizing that each resident is capable of, to varying degrees; making decisions about his/her life and is a partner in the decision-making process.

This position requires the person to work independently and is also a designated emergency responder for resident and building emergencies. Provides security for the building after hours and conducts several security rounds of all common areas, staff areas and vacant suites.

Knowledge, Skills, and Abilities:

• Experienced in working with seniors (preferred)
• Experience in a related office and administrative field
• Excellent word processing, database, and spreadsheet skills
• Proficient in the use of Microsoft Office Programs including Excel, Word, and Outlook
• Good observational and recording skills
• WHMIS Certification
• Valid Emergency First Aid, CPR, and AED training
• Medication Administration Certificate Trained in handling emergency situations such as power outages, fire, earthquake, and medical emergencies
• Ability to work independently and follow instructions with minimal supervision
• Ability to work with staff, as a team is essential
• Ability to read, write, and speak English proficiently, and understands verbal and written instructions
• Polite, courteous, and must work well with seniors and the public
• Ability to demonstrate empathy and patience when working with residents and staff

Emergency Response Duties:

Follows established policies and protocols to provide initial emergency response in the event of a power outage, earthquake, fire, silent fire drill or resident emergency. Assess situation, provides assistance where appropriate, and contacts medical personnel/911 when required.

Note: A criminal record check is required pursuant to the Criminal Records Review Act for working with vulnerable adults. Current TB test also required as well as proof of Covid-19 vaccination(s).

What our staff are saying about working with Berwick Retirement Communities:

I love working at Berwick. Each day presents different opportunities to challenge ourselves. I get to work closely with staff and residents to ensure that the programs we offer are the highest quality and most up to date. We have such a great team that supports each one other and inspires me to do my best.

- Jacqueline, Active Living Manager, Berwick on the Park since 2017.

It has been my pleasure to work at Berwick these past years as a Resident Care Aide. I have enjoyed sharing many touching moments with residents and staff; they are all like family to me.

- Heather, Enhanced Living Services, Berwick House since 2008.

Working at Berwick has been a very meaningful and rewarding experience. Being able to connect with the residents and the staff in many different aspects makes each day special. The teams all work well together and complement one another to make your day feel very successful.

-Melissa, Operations Support Manager Berwick on the Lake since 2021.

I love working with the Marquise and Berwick team. Together we are a family who demonstrates pride, dedication, loyalty within our team. It is so easy to come to work when you absolutely love your job. It is a pleasure to watch my team grow with our residents as it brings them so much joy to listen to their stories; residents become our family as well.

-Marlo, Director of Hospitality, Marquise Hospitality at Berwick Comox Valley since 2015.

Job Type: Casual

Salary: From $26.06 per hour

Application question(s):

• Have you ever acted as an emergency responder?
• Do you have both of your Covid vaccinations?
• Are you available to work nights?

Experience:

• Administrative: 1 year (preferred)

Licence/Certification:

• First Aid Certification (preferred)

Work Location: In person