Network Efficiency, Senior Analyst

Location: Toronto or Winnipeg (Hybrid Work Arrangement)

Office Locations: Toronto - The Globe and Mail Centre | Winnipeg - True North Square

As a Network EfficiencySenior Analyst, you will report to the Global Courier Efficiency Manager, where you will contribute to optimising the courier network. Your role involves strategic data analysis for short and long-term tactical changes. You will work closely with the Delco Logistics Analytics (DLA) team to utilise and leverage existing datasets and analyses to drive insights around improved courier and network outcomes. Understand qualitative feedback from couriers, in addition to other stakeholders (customers, RPs, internal teams) around process and policy changes. Inform product roadmap decisions and opportunities to improve Network Efficiency.

What's On Your Plate

• Collaborate closely with the Global Network Efficiency Manager to contribute to the optimisation of our courier network
• Play a crucial role in implementing strategies that drive short-term tactical changes for improved Network Efficiency
• Provide analytical support for the formulation and execution of new network programs
• Support in ongoing reporting and improvement opportunities post-roll-out of process changes
• Explore opportunities around competitive benchmarking, insights gathering, and market comparison activities to inform strategic decision-making and enhance organisational competitiveness

Recipe for Success

• Strong analytical skills and a passion for handling and analysing large and complex data sets
• Curiosity and a proactive approach to problem-solving
• Ability to independently drive multiple work streams within the courier operations domain
• Excellent communication skills to effectively engage with stakeholders at different levels
• A self-starter with the motivation to take initiative and influence key stakeholders
• An understanding of courier operations and logistics is a plus but not mandatory

Requirements

• Bachelor's degree in a relevant field preferred
• 3-5 years of experience in data analysis or operations role
• Proficient in using data analysis tools and techniques
• Ability to adapt to a dynamic and fast-paced work environment
• Experience with Google Suite, PowerPoint, SQL
• Experience with Tableau and Python preferred

Skip is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.

#LI-AI1