Network Support Technician

Responsibilities

Tasks

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
• Provide problem-solving services to network users
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Conduct tests and perform security and quality controls

Experience and specialization

Computer and technology knowledge

• Networking software
• Networking security
• Internet
• Servers
• Desktop applications
• Security software
• Information technology
• MS Office
• Spreadsheet

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Accurate
• Client focus
• Excellent oral communication
• Initiative
• Organized
• Team player