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SalaryThe Office Administrator is responsible for all aspects of office routines and clerical duties for residents and employees in the Home.
Hours of work will be 10am-6pm Monday to Friday, with the occasional weekend required.
Key Responsibilities:
- Provides initial face-to-face and direction to visitors and telephone callers.
Marketing and Occupancy:
- Welcomes and orients new residents, family and guests.
- Responds to inquiries from potential residents, family members and guests.
- Answers telephone.
- Sorts incoming mail daily for distribution to residents and all departments. Manage outgoing mail.
- Types correspondence including confidential material; Composes correspondence that does not require General Manager’s attention.
- Assists with sales and marketing for the home.
Office:
- Assists with payroll related duties.
- Organizes workflow through administrative office.
- Co-ordinates meetings and schedules appointments.
- Completes routine forms as required or directed.
- Effectively maintains inventory of office supplies.
Other:
- Undertakes all other responsibilities as assigned by the General Manager.
- Is aware of employees and supervisor’s responsibilities and follows all health and safety policies and procedures.
- Works safely to reduce the risk of injury to self, co-workers, and residents.
- Is alert to, remedies, and promptly reports all actual or potentially hazardous situations.
- Wears personal protective equipment (or clothing) as required by task, MSDS, or home policy.
- All other related duties as assigned.
Qualifications: Education/Experience:
- Experience in customer service roles.
- Office setting experience.
Skills and Abilities:
- Empathy for and understanding of the needs of the elderly and/or disabled.
- Good communication skills; both oral and written. Demonstrated public relations skills.
- Must possess the ability to exercise tact and diplomacy in dealing with residents, staff and visitors.
- Good computer skills including Microsoft Word, Outlook and Excel.
Job Types: Full-time, Part-time, Permanent
Salary: From $19.00 per hour
Expected hours: 37.5 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Schedule:
- Day shift
Work Location: In person
