Competition Number
2023-603
Job Code
0298
Posting Date
February 15, 2024
Closing Date
February 29, 2024 (at 6:00pm)
Job Status
Permanent Full-Time
The City of Kitchener is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.
The City of Kitchener is WHERE you want to work! Learn more about the top reasons to join us:
Position Overview:
This role is ideal for you if you are:
- Passionate about working with Older Adults
- Invested in building relationships and collaborating with program participants, other city staff and community partners to support the delivery of responsive and inclusive programs
- Organized and able to support existing programs, while planning for future sessions
- Skilled at coordinating the work of part-time staff and volunteers
- Creative and seek new and innovative ways to deliver programs
Responsibilities:
- Plans, coordinates, and implements Older Adult social and recreational programs in city facilities with a focus on Wellness and Active Living.
- Ensures programming aligns with corporate and departmental strategies and directions.
- Evaluates programs to support a quality program experience for participants. Adjusts or adds new programs to respond to gaps, emerging community needs, and feedback.
- Visits program sites to observe programs, respond to participant concerns, and provide support to instructors and volunteers.
- Develops sessional templates and course descriptions for entry on ActiveNet.
- Monitors program registration and make adjustments based on numbers.
- Independently, or in collaboration with the Older Adult services team, develops tools and strategies to promote programs.
- Acts as a resource to staff, volunteers, or community partners related to the Older Adult Programming.
- Resolves problems and conflicts within programs to ensure a safe, inclusive, and welcoming program experience for all participants.
- Collaborates with other city staff, program participants, volunteers, and community partners to develop and implement events.
- Respond to on-site emergencies and provide first aid as required.
- Purchase and distribute supplies to program locations.
Staff and Volunteer Coordination
- Participates in the recruitment and hiring of program instructors and volunteers and screens, interviews, and orientates
- Coordinates the work and schedules of instructors and volunteers
- Provides support, guidance, and feedback to program instructors and volunteers to ensure the delivery of safe, quality, and inclusive programs. Works with supervisor to resolve performance issues.
- Verifies weekly payroll entry for program instructors according to staff schedules.
- Performs other related duties as assigned.
Requirements:
- 2-year diploma in a related field (ie. Recreation and Leisure, Gerontology).
- 1-2 years related experience in Older Adult recreational programming, volunteer management and coordinating the work of staff.
- Valid CPR Level “C” and Standard First Aid Certificate.
- Knowledge and experience in developing and implementing recreation programs for an Older Adult population.
- Excellent leadership skills and demonstrated ability to coordinate the work of staff/volunteers effectively, and to foster teamwork and a positive workplace culture.
- Strong interpersonal, organizational, problem-solving, time management, and communication skills.
- Skill in the use of a personal computer using software packages such as Microsoft Office, Excel, Outlook, Teams, SharePoint, and ActiveNet.
- Access to reliable transportation is required.
- Must be reliable with a good attitude and employment record.
We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please contact Human Resources at recruitment@kitchener.ca, or 519-741-2200 ext. 7261 to make your needs known, so that we can support your full and equal participation throughout the hiring process.
We appreciate the interest of all applicants. Only candidates whose skills, experience and qualifications meet the requirements of the position will be contacted.
Please note that as per Human Resources Policy HUM-HIR-110, "Employment of Relatives of Staff Members and Elected Officials":
Department
Community Services
Division
Neighbourhood Programs and Services
Union Affiliation
CUPE 791
Number of Positions
1
Hours of Work
35 hours per week, Monday to Friday
Location
Initial Location
Rockway Centre
City
Kitchener
Compensation
Salary Range
$61,068 - $76,334
Grade/Band
7