Ontario Account Manager

Connect Telecom is a privately owned company with our head office located in Kitchener, Ontario.

We supply the Canadian Telecommunications industry with a wide range of diverse products and solutions to help our customers build their networks from coast to coast.

With the recent expansion of our Kitchener facility, we currently have an opening for an individual with telecom experience and account management skills to join our team as Ontario Account Manager. The territory will cover the province of Ontario.

Responsibilities

• Be the primary point of contact and build long-term relationships with our customers.
• Manage day-to-day activity and provide technical support to existing customers in the territory.
• Prospect, develop and grow new business in the territory.
• Develop an understanding of our products and solutions to better support our customer’s needs.
• Understand the value proposition of our solutions and how they fit in the market.
• Communicate internally the progress of account activities utilizing CRM
• Collaborate with other teams and departments to meet customer expectations.

Qualifications & Requirements

• Post Secondary Diploma/Degree or equivalent Experience
• Minimum 5 years account management experience
• Strong communication and organizational abilities
• A background in the industry is preferred
• Preference given to candidates with in-field experience
• Excellent solution-based sales skills
• A self-starter with an ability to work independently
• Proficient skills in communication and analysis using Microsoft tools
• Experience with CRM
• Ability to travel to meet with customers and to participate in trade shows throughout Canada and the United States.

Compensation

Connect offers a competitive salary ($80,000-$100,000) + 20-40% bonus potential, car allowance and benefits package. This sales position will be approximately 50% Travel & 50% Work from Home

Job Types: Full-time, Permanent

Salary: $80,000.00-$100,000.00 per year

Benefits:

• Automobile allowance
• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Experience:

• Account management: 5 years (preferred)
• Telecom/CATV Technical: 5 years (preferred)
• Sales: 5 years (preferred)

Willingness to travel:

• 50% (preferred)

Work Location: On the road