Address
Form of work
SalaryAbout us
OnniX Eyewear is a small business in Brampton, ON. We are professional, fast-paced, and agile.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Growth opportunities
The Data Entry/ Customer Service Representative will be responsible for providing customer support for OnniX Customers and providing Data Entry support for both internal and external customers through accurate and timely processing of sales orders and inquiries.
What we offer:
At OnniX, our employees are the essence of our business. We are committed to fostering those relationships with honesty, integrity and by providing:
- Competitive compensation package
- Career growth with a focus on fostering internal talent
- Training and recertification as required to ensure employee success
- Being exposed and working with the cutting edge online tools both e-commerce and operations.
What you will do in a typical day:
- Responsible for inputting customer orders and processing credits using the ERP system while ensuring the accuracy of the data that has been inputted. Ensuring the accuracy in all including but not limited to; customer information, item/lot, price, amount, delivery date, etc.
- Process customer requests including but not limited to; Reprinting bills, price checks, account balances and product inventory.
- Record and understand sales order bill from Sales Managers, asking for clarification as required in accordance to comply with company operating practices
- Verifying orders and completing fulfilment as orders come in.
- Process authorized customer returns and credit once approve by Sales Manager.
- Ensure company operating standards are followed and smooth navigation of system for; inventory, past credit invoices, and reprinting items
- Ensure organization and upload into system database of invoices and bills from Sales Manager once entered in the system
- Provide on-going and ad-hoc support to the Sales and Operations teams to address business needs, as requested.
What you will need to succeed at OnniX:
At minimum, you will need
- High school diploma or equivalent related work experience or military experience
- 1-2 years of proficient use of MS Office including Excel
- Detailed oriented focus with efficiency as a driver
- 1 year customer service experience
- Experience with Microsoft Office
It would be great if you also have:
- 1-3 years experience in Data Entry, analytic and trend reporting
- Knowledge in warehousing systems and procedures
- E-Commerce back end systems
We're ready when you are.
OnniX is a vibrant and fast-paced organization driven by passionate individuals who are dedicated to achieving results through collaboration. Our unwavering commitment lies in the wellbeing and continuous development of our team members.
Our core values underpin our Operations and are fundamental to our success. We take pride in being a diligent and hardworking team, but we also cherish moments of enjoyment along the journey. In our hiring process, we prioritize inclusivity, considering qualified applicants without discrimination based on various factors such as race, gender, or disability.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.
Job Types: Full-time, Part-time, Permanent
Salary: $18.61-$20.91 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Morning shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
Education:
- Secondary School (preferred)
Experience:
- Data entry: 1 year (preferred)
Ability to Commute:
- Brampton, ON (required)
Ability to Relocate:
- Brampton, ON: Relocate before starting work (required)
Work Location: In person
