Operations Manager - Tim Hortons

The Operations Manager is responsible for overseeing the day-to-day operations of Tim Hortons locations within Ottawa/Nepean, ON. This includes working closely with Restaurant Managers by providing leadership and direction, to ensure Tim Hortons standards are met and exceeded.

The Operations Manager will coach Restaurant Managers on all aspects of their restaurants. Including business and financial results, effective operations, health and safety, team member engagement and guest satisfaction. This individual possesses strong financial acumen and business development skills and will have the ability to analyze information such as sales, food & paper, labour and overhead expenses to determine appropriate solutions for growth.

The ideal candidate for this role will have 3-5 years of multi unit operations experience in hospitality or restaurant sector.

REQUIREMENTS

• REQUIREMENTS

Minimum 3 + years of management experience in a Quick Service Restaurant.
Must possess exceptional interpersonal skills and the ability to provide phenomenal guest service.
Strong verbal and written communication skills are a necessity.
Ability to work at the store level to ensure the Company’s and Brand’s operational standards are met.
Can work well under pressure and is able to multi-task and prioritize.
Financial literacy and analytical/problem solving skills
Open availability and reliable transportation

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

If you are a motivated individual with a passion for hospitality and possess the necessary skills and experience, we would love to hear from you. Please submit your resume highlighting your relevant qualifications.

Job Type: Full-time

Benefits:

• Dental care
• Discounted or free food
• Flexible schedule
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Ability to commute/relocate:

• Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Quick Service: 3 years (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person