Operations Supervisor

Work setting

• Head office

Responsibilities

Tasks

• Train workers in duties and policies
• Prepare and submit reports
• Ensure smooth operation of equipment
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Co-ordinate, assign and review work
• Establish work schedules and procedures
• Requisition or order materials, equipment and supplies
• Arrange for maintenance and repair work
• Co-ordinate activities with other work units or departments
• Offer mentoring
• Consult with clients after sale to provide ongoing support
• Supervise office and volunteer staff
• Conduct research
• Collect and record administrative and service fees
• Co-ordinate administrative services
• Organize and maintain inventory
• Assist in preparing annual budgets
• Hire and train or arrange for training of staff
• Plan, administer and control budgets for client projects, contracts, equipment and supplies
• Interview, hire and provide training for staff
• Plan, organize, direct, control and evaluate the operations of a department providing a single administrative service or several administrative services
• Prepare reports and briefs for management committees evaluating administrative services
• Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services
• Direct and control corporate governance and regulatory compliance procedures within establish
• Plan, organize, direct, control and evaluate daily operations

Supervision

• Working groups
• Receptionists and switchboard operators
• More than 20 people

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• Adobe Suite

Area of work experience

• Marketing
• Business administration/management

Additional information

Security and safety

• Basic security clearance

Transportation/travel information

• Valid driver's licence
• Own transportation
• Parking paid by employer
• Own vehicle
• Willing to travel

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Ability to multitask
• Innovation
• Accurate
• Values and ethics
• Creativity
• Time management

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Other benefits

• Free parking available
• Paid time off (volunteering or personal days)
• Parking available
• Wellness program