Anchor Danly Inc., manufactures die sets and steel plates and distributes components to customers globally. Anchor Danly has manufacturing facilities in both the U.S., and Canada.
Our team members are our greatest asset and as such, we are committed to providing competitive compensation and a comprehensive benefit package, training opportunities, gain sharing, extended time off over the holidays, flexible schedules and so much more!!
We seek to provide a challenging and energized workplace where everyone is a part of the team, works in a safe environment, takes pride in their work, and has balance in their lives so they may live life fully with their families and community.
We are currently recruiting for an Order Desk Specialist for our Cambridge, Ontario facility. This position must have flexibility to work both days and a rotating afternoon shift, when required.
The successful applicant will be responsible for:
- Quoting and processing orders of components to customers with Kaller & Hyson products being a priority.
- Answering all call inquiries for assigned product lines and become internal SME
- Preparing material takeoffs and shop process instructions on work orders using Micro Estimating and Profit Key
- Follow up on customer orders
- Handle customer inquiries and relay concerns to the appropriate department
- Communicate through phone, email and face to face in a professional manner
- Liaising with customers, vendors, engineering, outside sales, production and quality team members
- Gather/verify pieces count/package/skid material for shipping
- Charge and repair nitrogen cylinders.
- Support shipping/receiving with the Kaller/Hyson product line
- Other duties as assigned by Management
Qualifications include:
- O.S.S.D with a minimum 2 to 5 years' experience in a similar position
- Computer competent with working knowledge of Microsoft Office.
- Previous customer service experience with excellent organizational skills
- Strong communication/interpersonal skills (verbal & written)
- Excellent problem-solving skills
- Must be a team player who is willing to take initiative and is able to work independently and or with others in a close environment
- Working knowledge of Profit Key (or other ERP) software an asset
- Working knowledge of Micro Estimating (or other estimating software) an asset
- Knowledge of Hyson/Keller components would be considered an asset
- Previous shipping/receiving experience and working in a manufacturing environment considered an asset
To apply for the opportunity to join a great company, click on the link provided or go to https://anchordanly.prevueaps.com/jobs/ to review all career openings. We appreciate your interest in our company however only those selected for interviews will be contacted.
Anchor Danly is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.
We thank you for your interest.
Job Types: Full-time, Permanent
Salary: $55,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: In person