Summary

The position of Cashier requires the ability to process customers’ purchases efficiently and correctly, while delivering friendly and courteous service. Your skill on the computerized cash register system and your interpersonal skills help create an enjoyable shopping experience for our customers.

Major Tasks and Responsibilities

• Greet, assist and thank customers (by name where possible) in a friendly, courteous manner
• Operate cash register (all functions) and maintain cash area
• Process customer purchases efficiently, following standardized procedures
• Ask customers, “Will that be on your Canadian Tire card?”Accurately verify merchandise quantities, descriptions and price
• Balance cash
• Maintain a professional appearance (uniform, hygiene, grooming and name tag)
• Alert management to security problems
• Alert the respective department on any customer inquiry or concern
• Maintain merchandise around the cash area
• Take returns to stock product to its respective department
• Follow company, store and department policies
• Follow store health & safety program and observe provincial occupational health and safety regulations; report any observed or potential hazards immediately
• Participate in meetings and all training, as required
• Complete other tasks as required

Major Requirements and competencies

• Ability to provide professional Customer Service at all times, including situations of conflicts
• Ability to provide support and assistance to co-workers
• Ability to work in a team environment to achieve common goals
• Ability to maintain composure and work effectively in a fast-paced environment
• Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
• Demonstrate a desire to take on more responsibilities
• Ability to adapt to a changing environment
• Open to work in other areas of the store
• Ability to work with minimum supervision
• Approachability
• Organizational ability and attention to detail
• Ability to multi-task
• Punctuality
• Effective written and oral communication skills
• Basic math skills
• Possess adequate computer skills