Are you looking for an exciting career change at a bustling Downtown property? Join the dynamic team at the DoubleTree by Hilton Toronto Downtown in the exciting role of a House Person.
Located in the heart of Downtown Toronto, The DoubleTree by Hilton Toronto Downtown boasts of 490 guest rooms and 13,500 sq ft of flexible Meeting and Event space.
Scope
We are committed to delivering an unsurpassed level of customer service to every guest, every time. Each of us will strive to be an Ambassador of the DoubleTree Hotel. We will take advantage of every opportunity to anticipate out guests’ needs, ensuring a proactive approach to the provision of excellent service.
Job description
DUTIES:
- General cleaning of the Hotel as assigned.
- Performing physical labour.
- Answering guest requests – delivering iron and board to guest etc.
- Delivering linen to guest floors.
- Responding to pages and text messages as required.
- Providing excellent customer service per the standards of Hotel
QUALIFICATIONS:
- Good command of the English language is essential, both written and verbal
- Additional languages spoken would be an asset
- Must be neat, professional and well groomed
- At least 1 to 2 years previous hotel experience
- Must be a self motivator – work with little supervision times
- Must be able to work in a fast paced environment
- Must be able to stand for extended periods of time
- Must be in good physical condition, frequent pushing/pulling/reaching/stooping/handling and gripping is required
- Must be able to lift heavy loads (up to 75 lbs / 34 kg)
- Frequent lifting above the shoulder is also required
- Positive attitude and outgoing personality is essential
- Must be able to work shifts – days, evenings, weekends and holidays
Physical Requirements
- Will stand and walk for the majority of their position
- Frequent bending/stooping involved in many job tasks
- Squatting/ Kneeling used for carpet cleaners, scrubbing and scraping of floors
- Able to push/pull with force a linen/garbage cart, vacuum and mop estimated between 50-60 feet
- Occasionally reaching of hands and arms to retrieved garbage and linen
- Repetitive wrist movement and handling required for all cleaning duties
Working Conditions
- Generally in an indoor setting with the exception of cleaning balconies and outside windows, temperature during these duties is subject to seasonal variation Works in hallways and public areas of the hotel
The company will recruit, hire and promote without regard to race, color, age, marital status, sex, sexual orientation, national origin, religion, disability, gender identity, pregnancy or veteran status or any other status protected by applicable law.
" The hotel is committed to providing an accessible environment to all employees and customers, whatever their ability. Accommodation is available for applicants with disabilities throughout the recruitment process. "
Job Type: Part-time
Salary: From $24.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
Experience:
- Cleaning: 2 years (required)
Work Location: In person