Pharmacy Assistant

SUMMARY:

To assist in operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:

⦁ Greet customer promptly and gather prescription information according to Standard Operating Procedures

⦁ Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC’s, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy

⦁ Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures

⦁ Managing customer inquiries both in person and over the phone

⦁ Adhere to all confidentiality and privacy requirements

Administration

⦁ Receive new and repeat prescription orders in accordance with Standard Operating Procedures

⦁ Prepare and submit orders (e.g. medications, OTC's, special orders)

⦁ Accurately file completed documentation as per Pharmacy Standards of Practice, in a timely and organized manner.

⦁ Ordering and maintaining non-prescription merchandise in the dispensary, including stock rotation and the management of expired product.

Prescription Workflow

⦁ Assist in prescription preparation to company's standards and professional services

⦁ Select medications to fill prescriptions according to Pharmacy Standards of Practice

⦁ Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards of Practice, ensuring all relevant information and documentation is complete

⦁ Accurately enter and maintain appropriate data within the applicable Pharmacy systems.

⦁ Put away received pharmacy inventory in appropriate location in accordance with established workflow.

⦁ Manage customer returns and expired products in accordance with established disposal protocol.

⦁ Follow Standard Operating Procedures and Pharmacist direction, and adhere to all legal requirements, including provincial and federal regulations and by-laws.

⦁ Maintaining cleanliness of workspace according to store policy

Skills & Qualifications

⦁ High School Diploma

⦁ Diploma from a Pharmacy Assistant credited course preferred.

⦁ Previous at least 1 year Pharmacy Experience Preferred

⦁ Retail Experience an Asset

⦁ Exceptional customer service skills with a talent for building customer loyalty

⦁ Effective communication skills

⦁ MS Office

⦁ Effective organizational skills, ability to multitask

⦁ Problem Solving Skills

⦁ Strong attention to detail

Job Types: Full-time, Part-time

Salary: $15.00 per hour

Expected hours: 24 per week

Benefits:

• On-site parking
• Store discount

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person