Police Administrative Associate - Dispatch/Client/Member Support - Casual

EMPLOYMENT OPPORTUNITY

Job Title: Police Administrative Associate – Dispatcher/Client/Member Support

Department: Lacombe Police Service

Job Status: One (1)position available

- 1 CASUAL position - days, nights, weekends, STAT holidays

JOB POSTING: # LPS2024-02

Reporting to the Manager of Police Support Services, the Police Administrative Associate Dispatcher provides assistance and support to the general public, members of the Lacombe Police Service and external agencies.

The Lacombe Police Service Administrative Associates operate in a team environment and may be called upon to assist in all areas of dispatch, client and member support.

DUTIES AND RESPONSIBILITIES

· Operate emergency and non-emergency switchboard, radio, telephone and dispatching CAD equipment.

Receive, record and dispatch complaints accurately and process files; create and distribute operational files for investigation by members; monitor, retrieve, review, link and update all Police operational occurrences ensuring accuracy and in accordance with Lacombe Police Service audit standards.

· Other duties when assigned may include; receiving, generating and processing over the counter inquiries, information and investigative Lacombe Police files. Motor vehicle collision reports and traffic complaints, processing of security clearance requests.

QUALIFICATIONS AND SPECIAL / MINIMUM REQUIREMENTS

* Willing to train the right candidate *

· Must have or be able to successfully complete: PROS end user course and CPIC query / narrative course.

· This position is a casual position with 12 hour and 8 hour shifts (day, evening and weekend shifts)

· Must be able to pass and maintain the RCMP reliability security requirements

· Must have good working knowledge of the Criminal Code and Provincial & Federal Statutes

· Must type 50 words per minute

· Exceptional communication skills, both verbal and written

· Demonstrate proficiency in a multi-tasking team-based environment

· Ability to respond courteously while dealing with the public and other staff members within a hectic environment

· Must have superior computer software skills and familiarity with working in a Windows environment

· Demonstrate the ability to maintain confidentiality when working with confidential subject matter

Pay: $30.07 per hour to $37.58 per hour depending on education and experience.

This job postings closing date: March 4th, 2024

If you see yourself excelling in this position and would like to work for the Lacombe Police Service, please forward your resume and cover letter to nmartin@lacombe.ca

All candidates are thanked for their interest, and advised that only those who meet the minimum requirementsand are selected for an interview will be contacted.*

Job Type: Casual

Salary: $30.07-$37.58 per hour

Benefits:

• Company pension
• Disability insurance
• On-site gym
• Vision care
• Wellness program

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekends as needed

Supplemental pay types:

• Overtime pay

Work Location: In person

Application deadline: 2024-03-04