AddressPortfolio Manager, Library Program DevelopmentOttawa , ON
Description
Portfolio Manager, Library Program Development
Requisition ID: 11320
Department: Ottawa Public Library
Service: Client Services
Branch: Program Development
Employment Type: 1 Permanent Full Time Position
Work Hours: 35 hours per week
Affiliation: MPE
Salary Information: $88,335.52 - $111,718.88 annually (2022 rates of pay)
Location: 100 Tallwood Drive
City: Ottawa, ON
Job Category: Ottawa Public Library
Application Close: 13/02/2024
View poster and apply here: https://jobs-emplois.ottawa.ca/city-jobs/job/Ottaw...
JOB SUMMARY
Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centered approach.
You provide innovative, strategic and consistent leadership in the planning, implementation and evaluation of system-wide programs, services and initiatives, including the administration of OPL programs/services policies, standards, performance measures/frameworks, service tools and procedures, for implementation by managers/staff across the Ottawa Public Library (OPL). You are responsible for the planning, coordinated development, management, evaluation and oversight of customer-centric OPL programs, services and activities, consistent with the OPL strategic direction and vision, and for establishing and maintaining positive client relationships with internal and external management and stakeholders, including consultation/liaison with communities of practice and City-wide service partnerships.
As the subject matter expert on Library programs and services, you provide related communications and training input in the implementation of new/revised programs/services and other frameworks. You manage the evaluation of new/revised programs and services to ensure continued relevance and identify requirements for change. You are responsible for all Library programs/services, including children, teens, adults, newcomers, aboriginal peoples, vulnerable populations (e.g. homeless persons, the elderly), and have a broad understanding of all programs offered at the library, both at the local and the system-wide level. You also support electronic means of communication with Library customers and employees on program and service matters by providing content for blogs and other web-based forums to publicize programs in support of OPL’s objectives and priorities.
Additionally, you develop and monitor system-wide programming budgets and departmental operating budgets, and manage the human resources of the Unit, including hiring, termination, performance management and discipline of staff as necessary.
EDUCATION AND EXPERIENCE
Completion of Master's degree in Library and/or Information Sciences from an accredited institution.
Minimum of 5 years of related experience in progressively responsible management positions in library services, including Program Development, preferably in a municipal setting.
Completion of the Municipal Leadership Program is an asset
KNOWLEDGE
- General knowledge of the OPL and City of Ottawa and of corporate and OPL policies and procedures
- Sound knowledge of the mission, vision and values of the OPL
- General understanding of governance structures between the OPL and the City of Ottawa
- Principles and practices and responsibilities for managing program and organizational change
- Legislation, policies, regulations, guidelines and operational procedures relevant to the operational area including the Public Libraries Act, the Municipal Freedom of Information and Protection of Privacy Act, the Copyright Act and the Accessibility for Ontarians with Disabilities Act
- Familiarity with and adherence to the principles of intellectual freedom
- Current trends and developments in the field of library Program Development
- Communication and interpersonal relationship building
- Contract document preparation, the tendering process and
- Supervisory experience and motivational techniques.
- Working knowledge of corporate human resource policies, practices and collective agreements related to managing in a unionized environment, including hiring, dismissal, performance management and the grievance procedure
- Financial management practices and budget processes together with and understanding of sources of grants and grant application for Library programs/services
- Methods used to deal with the media in a professional manner
- Standards specific to Library Program Development
- Equipment operation specific to specialty area
- Computer applications, including MS Office, SAP (or equivalent), Markview (or equivalent) integrated library systems, web-based designs (i.e. to develop blogs and internet based client access)
- Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
COMPETENCIES, SKILLS AND ABILITIES
Leadership Competencies:
The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are:
- Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City
- Demonstrates Business Sense - Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City’s reputation and strategic direction
- Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders
- Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization
- Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly
- Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results
- Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term “client” includes both internal and external clients)
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing required. English: oral, reading, writing required. Candidates must meet language requirement for position upon hire.
- Additional vacancies may occur during the competition process.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The Ottawa Public Library provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.
Compensation
$88,335.52 - $111,718.88 annually (2022 rates of pay)Closes: 13 February, 2024
Ottawa , ON
