professional services manager - business services

Responsibilities

Tasks

• Assign, co-ordinate and review projects and programs
• Market business services
• Plan and control budget and expenditures
• Plan and direct research
• Assist staff with administrative or technical problems
• Develop action plans, provide expertise in response to client needs, and support and advise project teams
• Direct and advise staff in the development and implementation of service quality assessment strategies
• Plan, administer and control budgets for client projects, contracts, equipment and supplies
• Plan, develop and organize the policies and procedures of establishments
• Plan, organize, direct, control and evaluate the operations of establishments that provide services to business
• Represent the company within various economic and social organizations
• Leading/instructing groups
• Provide customer service
• Monitor and evaluate

Supervision

• 3-4 people

Additional information

Transportation/travel information

• Valid driver's licence
• Willing to travel

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large caseload
• Large workload
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Innovation

Benefits

Other benefits

• Free parking available
• Team building opportunities