Program Supervisor (Job#: 999-121623-075)

Internal applicants will be given first consideration for this posting

Position:Program Supervisor (Job #: 999-121923-075)

Compensation: $31.84/hour plus paid vacation & comprehensive benefits package, including RRSP match (after probation)

Location: London, Strathroy, & Exeter ON

Schedule: 40 hours per week; variety of shifts based on service needs; participation in the on-call rotation is required, including evenings, weekends, overnights, and public holidays

Apply by:Thursday, December 28, 2023, at noon - Submit a resume and cover letter via email demonstrating your written communication skills. Indicate the job reference number in the subject line and/or cover letter. Submissions without job # might be missed.

Summary of Roles & Responsibilities:

• This position involves providing oversight to all aspects of day-to-day operations within designated support programs and locations that offer 24/7 assisted-living services
• High engagement in system and community tables to promote positive change for people and families Foster creative and exceptional teams to ensure excellent experiences for all children, youth, adults and families connected to the organization Lead, coach and provide direction to specialized direct-care staff in accordance with policies, procedures and needs of each location with the intention to affect continuous employee development, improvement on standards of practice, and system change Support the team culture and dynamics by establishing performance measures and holding others accountable when necessary through one-on-one support meetings, regular interactions through a variety of shifts, and regular presence in the environment Plan and organize staffing needs and shift coverage using system resources, approved scheduling principles, and authorizing overtime when necessary, all in accordance with applicable policies and collective agreements Identify recruitment needs and participate in the start-to-finish onboarding process Work collaboratively with the Director and Manager to assess program effectiveness for long-term impact on the quality of life for people with specialized needs Manage the sustainability of the location within the confines of the budget, approving costs and expenditures in accordance with policy and procedures Provide regular updates to Manager and Director and feedback on the daily operations under supervision Work successfully with diverse groups and demonstrate commitment to principles of equity, diversity, inclusion, and justice

Qualifications:

• Post-secondary education in Human, Community, and/or Social Services (e.g., SSW, CYC, DSW, Social Sciences)
• Minimum Three (3) years of experience in the human services field & experience in a supervisory position in a unionized environment is preferred
• Demonstrated understanding of requirements specific to the roles and responsibilities of the job
• Strong leadership, rapport-building, mentorship, advocacy, organization, communication, decision-making, and problem-solving skills, in addition to attention to detail
• Ability to work collaboratively with a team (internal and external), and independently as necessary
• Capacity to establish, implement, and maintain professional, and personal boundaries
• Multilingualism and having diverse lived experiences are considered assets

Job Type: Full-time

Salary: From $31.84 per hour

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Schedule:

• Day shift
• Evening shift
• Night shift
• Weekends as needed

Licence/Certification:

• G (full) Licence (required)

Work Location: In person