Quality Assurance Analyst

SUMMARY

The Quality Assurance Analyst is responsible for testing the ACD product line using Black Box testing methodologies. The QA Analyst will be responsible for testing our product line, which consists of Windows and macOS software products, iOS and Android mobile applications, Web Applications, and Websites.

Through collaboration with other QA and Engineering team members, the QA Analyst is responsible for creating a test strategy, test plan, and test cases that meet the needs of the high-quality standards set at ACD Systems.

Additionally, the ideal candidate will collaborate with Product and Project Management teams to ensure quality deliverables. This may involve participating in project planning, providing input on product design and functionality, and assisting in managing project timelines and resources.

KEY COMPETENCIES

• Communication Skills: must have strong communication skills to effectively report issues, collaborate with team members, and contribute to continuous improvement efforts.
• Expertise: must demonstrate a depth of knowledge and skill in Quality Assurance/Software testing.
• Initiative: the ability to identify what needs to be done and do it before being asked or before the situation requires it.
• Innovation: the ability to foster, sponsor, or support introducing new and improved methods, procedures, or technologies.
• Attention to Detail: meticulous attention to detail to thoroughly test software and identify problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Define, document, develop, and execute black-box testing. Includes the development and execution of test strategies, test plans, and test cases.
• Test by comparing operation to documentation.
• Identify, analyze, and document defects, questionable functions, and inconsistencies in software.
• Recommend modifications and additions to product features.
• Work with Engineering to establish and verify benchmarks for program efficiency in operating and response times.
• Review hardware, operating systems, networking environments, and competitor software.
• Identify and build applicable hardware and test environments.

KNOWLEDGE, SKILLS, AND ABILITIES

• Must understand black-box testing methodologies.
• Technical knowledge of PC & Mac, networking, and operating systems.
• Technical knowledge of web technologies.
• Have test-strategy development skills, including creating test cases, with or without a specification document.
• Experience with testing tools and when their use is beneficial.
• The ability to balance multiple priorities in a fast-paced and dynamic work environment.
• Effective problem-solving, analytical, and investigative skills.
• Experience working in an agile engineering environment (desirable).
• Careful attention to detail.
• Must have strong written and verbal English communication skills.

QUALIFICATIONS

• Diploma or Degree in Computer Science or related experience.
• 2+ years of QA experience in a formal testing environment (desirable).
• Experience working with remote English-speaking teams (desirable).

And most importantly, do you have an interest in photography? Do you enjoy editing photos? Do you know what a RAW file is? What is the difference between editing and developing an image? If so, we want to talk with you.Please clearly identify your photography and image editing skills in your cover letter and resume.

Location

This position is at our Tuscany Village office at 1662 McKenzie Ave, Victoria, B.C.

This full-time position requires on-site work at our Tuscany Village location. Remote work or hybrid arrangements are not available for this role.

How to Apply

Thank you to all who apply, but only those selected for an interview will be contacted.

Please forward your cover letter and resume via Indeed. Please note a cover letter is required.

Job Type: Full-time

Salary: $55,000.00-$65,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• DCS / DEC (preferred)

Experience:

• Quality Assurance: 2 years (preferred)

Work Location: In person