Description
Are you dedicated to quality excellence and have a desire to ensure the customers expectations are exceeded?
Opportunity
We are currently in search of new additions to our Quality Assurance Team, one for the Day Shift and one for the Night Shift. Reporting to our Quality Manager, the QATM is responsible for creating and maintaining a culture and work environment which supports the production of quality kitchens. Key objectives include:
-Participate in and conduct daily audit activities (SPC, Out-of-Box audit, machine, and department specific checks)
-Execute quality initiatives and processes currently in place and as assigned.
-Continually evaluate and recommend alternative auditing procedures for continuous improvement.
-Maintain a working knowledge of our product and its application.
-Conduct regular meetings with the manufacturing supervisors to create consistency and teamwork.
-Work closely with the Quality Manager to act on quality concerns, identify the root cause and implement suitable control measures.
-Prepare monthly reports showing inspections and audit performance as well as any improvement opportunities.
-Provide clear and concise feedback to management on quality related concerns.
-Work alongside manufacturing to aide in quality education of new hires.
-Inspect products for all White Glove, 1st Order Kitchen, and VIP assigned jobs.
You have:
-A strong desire to make Superior Cabinets a world class company.
Excellent communication skills (verbal, written, listening).
-Strong organization and time management skills.
-Accuracy and attention to detail.
-Ability to work well within a team.
-Proven experience with Superior Cabinets products, operations, and programs.
-Commitment to ensuring each kitchen meets quality standards and overall customer satisfaction targets.
-Technical ability to use Outlook, Excel, Word, and mobile phone for the collection of pictures for quality.