Reception/Administrative Assistant

Administrative Assistant

Job Overview and About Us:

We are located in the heart of downtown Lethbridge, in the beautiful Acadia Block, across the lot from Galt Gardens and the Southern Alberta Art Gallery. We are a locally owned private practice multidisciplinary clinic.

Are you an organized, detail-oriented individual with excellent multitasking abilities? Do you thrive in a fast-paced environment and have a strong background in administrative tasks, independent and hard-working individual? We are currently seeking a skilled Administrative Assistant to join our team at Well Vitality. As an Administrative Assistant, you will play a crucial role in maintaining efficient operations and providing exceptional customer service.

Responsibilities:

• Ability to organize and schedule appointments
• Assist in preparing and issuing documents related to accounts, including invoices and financial statements, using QuickBooks.
• Update patient information accurately and efficiently.
• Handle incoming and outgoing mail and other forms of correspondence.
• Must have excellent phone etiquette
• Respond to customer inquiries, providing accurate information and excellent customer service.
• Greet clients and support clinicians in maintaining a high level of customer satisfaction.
• Gather necessary documentation and submit health insurance claims.

Qualifications and Experience:

• Proven experience as an administrative assistant or receptionist and with a scheduling software
• Knowledge of office equipment, like printers and fax machine
• Ability to manage social media accounts and promotional ads
• Excellent time management skills and the ability to prioritize work
• Excellent written and verbal communication skills
• Previous experience in an office administration or bookkeeping role is preferred.
• Exceptional organizational skills and keen attention to detail.
• Strong analytical and problem-solving skills to handle diverse tasks.
• Ability to maintain a positive attitude and provide exemplary customer service.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.).

Job Types: Full-time, Permanent

Salary: From $19.00 per hour

Benefits:

• Casual dress
• Flexible schedule

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• Secondary School (preferred)

Experience:

• Administrative experience: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person