Receptionist/Concierge

Job Description:

• Greet visitors; determine purpose of visit and direct visitors to proper location as appropriate. Inform staff of visitor’s arrival and ensure all visitors are signing in/out.
• Answer telephone. Place outgoing calls as requested.
• Maintain records as required (e.g. telephone logs). Perform incidental clerical work as time permits.
• Handle payments from residents or family members, only as directed by Management.
• Sort incoming daily mail for distribution to all departments.
• Present a positive image of the residence to the public.
• Observe the comings and goings of residents from the residence. Ensuring the resident and/or family member(s) are signing the resident in/out when appropriate.

Responsibilities:

• Provide full secretarial support for the Management Team and other supervisory staff for the residence.
• Provide initial face-to-face and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required.
• Provide personal and telephone contact with residents. Attend to the needs of the residents and/or notify appropriate people as required.
• Maintain confidentiality of all financial, personnel and resident data.
• Be knowledgeable of and practice residence's fire and safety programs.

Qualifications:

• Previous employment in a health care residence an asset but not mandatory.
• Secretarial skills and experience with office procedures required.
• Knowledge of and previous experience with office equipment.
• Knowledge and experience with all Microsoft Office Programs.
• Must be free of communicable diseases.
• Must provide a clear Criminal Background Check (CPIC).
• Ability to speak, read and write English. Must be able to follow oral and written directions and to do simple arithmetic calculations.
• Patience, tolerance and politeness when responding to residents and visitors to the residence.

We would like to thank all applicants in advance for their interest in the position available.

Job Type: Part-time

Salary: From $17.00 per hour

Experience:

• Front desk: 1 year (preferred)

Work Location: In person