Registration Clerk

Our clinic is a state-of-the-art facility, specializing in the diagnosis and treatment of macular disease, located in vibrant Kingston, Ontario. Our philosophy is to provide outstanding patient care, ask meaningful research questions, and create a thriving work environment for our employees where they are respected and valued.

We are presently seeking energetic, highly motivated individuals to fill our Registration Clerk position.

JOB SUMMARY

Reporting to the office manager, the incumbent is responsible for providing administrative and clerical support. The position requires a high level of professionalism, strong work ethic, and the ability to work well under pressure in a high volume clinical practice. The incumbent will work closely with other healthcare professionals, including but not limited to; physicians, nurses and ophthalmic technicians to provide high quality care to all patients.

​​KEY RESPONSBILITIES

• Providing secretarial support relating to patient care. Duties include but are not limited to: telephone reception, booking appointments, responding/directing patient queries, and patient registration.

• Perform data entry into spreadsheets including but not limited to Excel and basic statistical analyses.

• Process and forward incoming and outgoing mail.

• Order office supplies and maintain inventory.

• Performs other duties as assigned to support the operational requirements.

SKILLS

• Ability to work supportively and collaboratively in a team environment and take initiative as required.

• Excellent organizational and time management skills.

• Ability to adhere to strict confidentiality guidelines for patient information.

• Ability to work independently with minimal supervision.

• Strong interpersonal and communication skills (written and verbal).

• Attention to detail and ability to work efficiently and accurately.

• Ability to deal effectively with conflicting demands and stressful situations while maintaining enthusiasm and a positive attitude.

• Excellent judgment and problem solving skills.

• Experience working with Patient Support Programs and bilingual (French) are considered assets.

REQUIRED QUALIFICATIONS

• A minimum of a two-year post-secondary program in office administration.

• Experience with EMR software an asset

• Advanced skills in office software applications including: word processing, databases, spreadsheets and basic statistical analyses.

• Consideration will be given to an equivalent combination of education and experience.

Only those candidates that meet the necessary qualifications will be contacted for an interview.

Our office recognizes the importance of immunization to protecting our staff, patients, and members of the community from COVID-19. As such, and subject to any obligations under applicable human rights legislation, it will be a condition of employment that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada. Successful applicants will be required to provide proof of full vaccination prior to their start date.

Job Type: Full-time

Salary: From $20.00 per hour

Expected hours: 40 per week

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Application deadline: 2024-02-06
Expected start date: 2024-02-12