Remote Personal Lines Account Manager

Insurance Store

Job Title:

Job Location: Remote (Huntsville)

We’re Insurance Store, and we’re on a mission to build strength within our team to protect our partners’ assets every day. We believe that by hiring the best people, we’re able to provide the best advice and build a brokerage that will support our community. We value an entrepreneurial spirit and encourage our team to be life-long learners through development and growth opportunities. Integrity and accountability are pillars of our values, and together we use respectful communication and connection to ensure the success of our team and partners.

As a member of the Navacord Group, we’re proud to be supporting their mission to “build the great Canadian brokerage”.

Role description

Reporting to the Manager of Personal Lines, the Account Manager partners with internal stakeholders and brokers, to provide industry leading support to our Personal Lines clients, by providing personalized advice

What you’ll do:

• Support a book of customers through service and advice on Personal Lines insurance products tailored to their unique needs
• Support Insurance companies by responding to their inquires
• Provide exceptional customer-service to both in-person and phone customers
• Review policies and ensure they were written accurately
• Work within regulatory and internal guidelines in respect to Insurance sales
• Provide full-cycle Insurance support including, writing new business, remarkets, customer support, quotes, payment processing, and cancellations
• Be active in the Insurance community, and be aware of any changes or trends
• Work in a team environment, providing support to other team members
• Represent Ives Insurance at brokerage, community and insurance company functions

Who you are:

• You have a valid RIBO license, or are working at obtaining one
• You have strong communication skills
• A problem solver, who loves a good challenge
• An organizing master, who is great with time management
• Passionate about supporting customers
• Ability to work in a fast paced environment with high level of accuracy
• Professional demeanor and appearance
• Ability to work independently and in a team setting
• Proficient in MS Word, Outlook and BMS

Why join Insurance Store?

We’re a team of change-makers, who are pushing the boundaries on what a career in Insurance can look like. We believe in life-long learning and take every opportunity to grow as a team and as individuals. As an Insurance Store employee, you can expect:

• Investments in your health with medical, dental and vision benefit options
• A hybrid work approach designed to create meaningful opportunities for connection.
• A group RRSP to support your future plans
• A culture founded on growth & development with opportunities to grow with the organization
• Education support to help you grow in the ways that matter to you!

Insurance Store is an equal opportunity employer. We strive to foster a culture where all employees feel excited to grow careers. Insurance Store will not discriminate on the basis of age, disability, sex, race, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Job Type: Full-time

Salary: $45,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off
• RRSP match

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Education:

• Secondary School (preferred)

Work Location: In person