Resident Services/Housekeeper - Casual

Resident Services/Housekeeper-Days/Evenings – Casual

Competition #2-SSL-Jan-24

At Westwinds, We care.

We care about our people, our properties, and the communities we call home. It’s this care that differentiates us from other organizations and goes into everything we do—from food service to facility maintenance.

It’s the care our over ninety employees located in Foothills Region, south of Calgary, provide to our seniors and families that ensures our exceptional hospitality and high quality customer service. We are currently looking for an exceptional individual to join our team at Sandstone Lodge in Okotoks.

The Resident Services/Housekeeper (Centre Coordinator) reporting to the General Manager, is responsible for performing assigned housekeeping/food service duties and will assist with the provision of retirement living specific recreational and/or leisure activities, as well as ensuring the continued safe and secure operation of resident’s support and well-being. This is a physically demanding position, with most of your shift being on your feet while either performing housekeeping duties or verifying the community’s security protocols..

The Candidate:

The successful candidate will be a Westwinds ambassador providing consistent, respectful, quality service to all clients of Westwinds, visitors, families, contractors and fellow employees. Must possess strong interpersonal and decision making skills with the ability to respond calmly and professionally to all situations. Must be physically fit, able to walk or stand for long periods of time and be able to lift 50 pounds.

Requirements:

• Responsible for ensuring the safe/secure and functional operation of all aspects of the Community.
• Follows appropriate protocol according to established routines, conducts regular rounds of the communities to ensure the well-being and comfort of the residents, responding as appropriate to any circumstances of noncompliance and/or urgent/emergent situations.
• Required to perform general housekeeping, food services and other required routines.
• Maintains accurate documentation of all client related information/observations gathered during the course of the shift. Is fully accountable for communicating to the oncoming Centre Coordinator and/or General Manager, all relevant client, staff and building information which is necessary to ensure continuity of client care and well-being and the overall safe and efficient operation of the Community.
• Observes the community’s grounds and infrastructure, and documents and/or otherwise responds as appropriate to any unusual/abnormal situation.

Qualifications:

• High School graduate (Alberta grade 12 or equivalent) supplemented by two (2) year’s previous related experience gained within a seniors’ supportive living, care communities, shelter or similar setting, preferably at a supervisory level.
• Sound computer expertise including Microsoft Office.
• English - excellent verbal and written communication skills in addition to basic math (Required).
• Able to work independently and as part of a team.
• Good health; physically fit and able to walk three (3) km per shift.
• Maintain a valid certification in Emergency First Aid and WHMIS.
• Willingness to wear PPE (mask, gloves, etc.) if/when required;
• Good analytical, planning organization and problem solving skills;
• The ability to interpret policies and procedures.
• Exposure to workplace health and safety program;
• Ability to relate to all levels of staff, the residents and their families, and other professionals with a high degree of patience and tolerance.

Hourly Range: Resident Services/Housekeeper $20.67 - $22.99

Candidate must have a flexible schedule with open availability. Please note , there are no guaranteed hours but the availability for relief scheduling. The Casual employee’s hours of work include daytime, evening and nights including weekends and holidays.

Location: Sandstone Lodge, Okotoks

The successful candidate will be required to obtain a Criminal Records Check and provide COVID vaccination verification.

If you are energetic, highly motivated, a capable professional and enjoy working in a fast paced team environment, please apply with number #2-SSL-Jan-24.

Westwinds Communities embraces our differences and is committed to inclusiveness, equity and accessibility. Please advise us if you require us to arrange for accommodation during the selection process. We thank all applicants for their interest in Westwinds; however, only those candidates who are selected will be contacted.

Westwinds is the leading provider of affordable housing within the Foothills Region, which includes affordable rental housing, seniors lodges and seniors independent living within Foothills County. Westwinds also operate a rent supplement program for those living in Foothills County and surrounding area. Over the past sixty years, more than 12,000 households have benefited from our programs and services.

Visit our website at www.westwindscommunities.ca

Job Type: Casual

Deadline: January 10, 2024

Job Type: Casual

Salary: $20.67-$22.99 per hour

Benefits:

• Employee assistance program
• RRSP match

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Do you live within the Foothills area?

Education:

• Secondary School (preferred)

Experience:

• Seniors Retirement Living: 2 years (required)

Language:

• English (required)

Work Location: In person

Application deadline: 2024-01-10
Expected start date: 2024-01-15