Retail Sales Associate/Cashier

RESPONSIBLITIES

Working closely with the store Manager, the objectives are as follows:

• Drives sales by interacting with customers to provide a genuine and welcoming experience

• Communicate with customers, management and peers in a friendly and attentive manner; puts the client first

• Utilize strong listening skills to identify customer needs

• Resolve client issues in a prompt, friendly, and hassle-free manner

• Apply knowledge to make product recommendations and style customers

• Balances customers and tasks simultaneously and efficiently, using good judgment and teamwork

• Takes initiative in store product merchandising

• Processes transactions using POS

• Facilitate on-site operations; keep track of inventory items, sign for deliveries and assist the Store Manager with various tasks

• Opening and closing the store, and ensuring all corresponding tasks and paperwork are completed

QUALIFICATIONS

• Experience in customer service 2 years minimum.

• Retail sales experience in the fashion industry is considered an asset, but not required. Our priority is customer service and we're happy to train anyone with a willingness to learn, and a positive attitude.
• Must be available to work on weekends

• Enjoys meeting and interacting with customers; demonstrates an energetic and positive attitude and a mature demeanour.

• Ability to learn quickly and work in a fast-paced environment, handling multiple priorities at once

• Excellent follow up: phone, email and written communication skills

• Learning product knowledge as part of training to ensure the best customer service can be provided when assisting customers

• An individual who is passionate about the brand and wants to be a part of a company

• A team player, self-starter, punctual and reliable, organized and detail oriented. Flexibility and dependability with schedule
• Must be able to stand for long periods of time and ability to lift in excess of 50 pounds

• Must pass a criminal record check

Job Type: Part-time

Salary: From $20.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Dental care
• On-site parking
• Store discount
• Vision care

Day range:

• Monday to Friday
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• 8 hour shift

Work setting:

• Apparel store

Application question(s):

• Are you a resident of Vancouver Island, British Columbia Canada?

Work Location: In person