Rmr - Supervisor, Critical Parts

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in2007, we have gained a reputation for big mountain riding, legendary powder andan authentic Canadian resort town.
Job Summary
As Supervisor you'll workclosely with the Assistant Manager to ensure a successful launch of the newly expanded Critical Parts retail shop at the base of RMR. This role is a year-round, full-time position as the store transitions from a ski/board shop in the Fall/Winter to mountain biking and hiking in the Spring/Summer. As an ideal candidate you have Supervisory experience in the sporting retail world.
Essential Job Functions

• Create a dynamic and exciting work environment with effective business management.
• Hire, train, schedule staff and approve payroll.
• Ensure products are labelled with pricing.
• Assist withmerchandising.
• Provide sales training.
• Manage the guest experience and ensure service standards are met or exceeded to achieve a high Net Promoter Score.
• Manage online sales and shipping.
• Member of JOH&S committee

Required Qualifications and Abilities

• 1+ years’ experience in a Supervisory role
• Experience selling soft and hard goods sporting equipment.
• Strong written and verbal communication skills
• Ability to exercise good judgment in a variety of situations.
• Proficient in MS Office software

Compensation and Benefits

• Full-time, year-round position
• Benefits include medical and dental, RRSP matching.
• Free Season passes (winter/summer) for you and your family.
• Free or discounted lift tickets at many other resorts (winter/summer)
• Discounted pass for friends and family (winter/summer)
• Discounts at the resort’s restaurants, retail, rental, repairs outlets
• Discounts at Sutton and Sandman hotels (employee and friends/family)
• Additional Northland Properties discounts via a Perks program with other vendors

Disclaimer
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.