SUMMARY: Sales Counter Representative is responsible for assisting customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities include but are not limited to:
- Greet customers and ensure a good customer experience
- Assess customer needs and provide expert advice on store products
- Present and demonstrate the product highlighting its positive features and suggest complementary products
- Process Invoices, credits, and special orders for customers
- Actively participate in achieving store sales objectives
- Keep up to date with new products and their functions
- Develop a basic knowledge of all the departments in the store
- Be aware of current promotions.
- Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety
- Perform other duties as requested by the supervisor.
- Cash out at end of day.
- Light cleaning
SKILLS AND QUALIFICATIONS
- Building material experience an asset but not required
- Paint experience an asset
- Sales experience
- Experience with a POS computer system
- Proven track record of being reliable
- Ability to multitask
- Excellent customer service skills
- Well-spoken on the phone and in person
- Detail orientated
- Work well with a team
- Basic computer skills
- Positive attitude
- Good written skills
- Ability to work in fast paced environment
Job Type: Full-time $18.00 to $20.00 per hour Benefit Package Included
Only those chosen for an interview will be contacted.
Job Types: Permanent, Part-time, Full-time
Salary: $18.00-$20.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Dental care
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Shift:
- 8 hour shift
Work setting:
- Specialty store
Work Location: In person