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Form of work
SalarySales Office Coordinator
We offer a diverse and positive work environment that allows you to enhance your skills and provides opportunities in a rapidly growing organization. You'll also get to enjoy the following perks:
Responsibilities:
- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Handling orders by phone, email, or mail and checking that the orders have the correct prices, discounts, and product numbers.
- Inputting orders, processing them according to customer requirements, and ensuring they are accurate and timely delivered.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
- Making the company's products and services as attractive to potential customers as possible.
- Ensuring adherence to laws, regulations, and policies.
Requirements:
- 2 or more years experience in sales/admin work.
- Experience as a Sales Coordinator or in administration may be advantageous.
- Good team development and leadership skills.
- Computer literacy.
- Good administrative, organizational, and problem-solving skills.
- Excellent communication, sales, and customer service skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
- Current knowledge of industry trends and regulations.
- MUST BE BILINGUAL (EN/FR)
Measures COVID-19:
SVI has procedures in place to ensure the safety of our Team, Clients and Visitors. These include enhanced cleaning protocols, safety signage and options for contact-free interactions.
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